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8:30 - 11:30AM 12:30 - 4:30PM
210 E State St, Cherry Valley
Post Offices
“I can’t say enough good things about Magean Crenshaw, the Postmaster at the Cherry Valley Post Office. From the moment I walked in, she was warm, welcoming, and incredibly helpful. She treated me like family and took the time to make sure I understood everything, sharing her knowledge in a clear and patient way. She is extremely informative and truly knows her job. It’s rare to find someone so dedicated and genuine, she’s a real asset to the community.”
“The Rockton Post office and ALL the employees are absolutely fantastic! One of my favorite stops. In my experience, every staff member has gone above and beyond for their customers. This is still small town customer service, where you are always greeted with a friendly smile and attitude. If I could give a 10 star rating, I would!”
“I visited the Harrison post office and Supervisor Michael assisted us. He spent hours helping us and fixing a problem we had been dealing with for over a year. His attitude and professionalism are incredible: kind, understanding, direct, and always attentive. I truly wish all post offices in Rockford had leaders like him.
Michael helps and understands everyone who comes in with a problem. Even while he was helping us, there was a line of people waiting for him, and he treated everyone with the same respect and dedication.
Thank you, Michael, for your help, your patience, and your professionalism. God bless you. All post offices should have people like you, and your work should be recognized and rewarded.”
“Matt the supervisor was super helpful and nice about finding my looping parcel thank you Matt for taking the time to track it down and obliterating the barcode on my parcel!”
“Managed to get in on a quiet afternoon. Interesting location because of how the streets are in this part of downtown, but it also leads to an abundance of places to park, once you know where the building is.”
“I'm new to Rockford and this was the first time going to a post office in the area which is located in a lovely old civic building with an ADA compliant ramp for easy access for rollators/wheelchairs and Ms. Theresa provided me with absolutely WONDERFUL customer service!”
9:30AM - 12PM 12:30 - 5PM
1140 Broadway, Rockford
Post Offices
“Managed to get in on a quiet afternoon. Interesting location because of how the streets are in this part of downtown, but it also leads to an abundance of places to park, once you know where the building is.”
“Wow ! I'm reading much of bad reviews. I want to say thank you management team for holding my mail and being considerate about my issue..Thank u staffs as well. I never had a bad issue from this location at all. Very friendly and they actually care. God bless”
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“Service has always been great however today there was a huge line and only one lady working so she was swamped so no fault of hers but I was there only for a stamp and as I was looking around while standing in the line I seen a machine that said self service postal so I wondered if I could possibly get a stamp so I walked out and gave up my place in line but I was lucky enough that the machine did a number of things including swelling however many stamps and you want which is also a good thing I just needed one and I didn't want to buy a book of stamps considering I don't mail a lot of letters so I'm so glad I found that machine which got me out the door probably at least 35 to 40 minutes faster and yes the line was out the door and why only 4 stars today ,someone in charge should have made sure she got helped”