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“A1 Outlet Store has a fantastic selection of appliances at great prices. The staff is knowledgeable and friendly. Delivery is quick and hassle-free. Highly recommend for anyone looking for quality appliances and excellent service!”
“I came in with a malfunctioning vacuum. Geiger heard what was going wrong, pushed a single button on my device and sent me home a happy customer. My vacuum works wonderfully now and it didn’t cost me a cent. Geiger at the Vac Shop knows his stuff! And he even carried my machine back to my car”
“As a fellow distributor in another state outside of Midwest Laundries territory. Jim was very helpful in supplying a dryer to a local manufacturer that needed it to diagnose a situation we were having with the communication between the dryer and their card system. He expedited the dryer to them the same day so they could diagnose the solution. I thank Jim and Midwest very much for their assistance. Especially when we had no prior relationship with Him or Midwest.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
11:30AM - 7:30PM
1000 Broadview Village Square, Broadview
Appliances
“Vince helped me at American Frieght today. Very knowledgeable and very friendly. Was in and out in no time with the recliner I wanted. Overall, great customer service and great transaction.”
“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Appliances
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“When a house we purchased turned out to have improper venting that was not up to code for 2 fireplaces, we were despondent at the of thought of major construction to correct the problem. A friend referred us to American Heritage, and they recommended switching to ventless fireplaces and sealing off the chimneys avoiding a huge headache. We went with their reco and could not be happier. Installation was professional and excellent and their customer service post-purchase has always been great. Highly recommend.”
“I just purchased a kitchen faucet from plumbing at the 4060 w 95th st location my frustration with matching the previous faucet was becoming exhausting due to no previous markings on the old faucet, Juan from plumbing was so helpful , knowledgeable and patient. Thank you so much juan.”
“Great selection (mostly online but decent in-store), great service, speedy delivery. Sarah in sales was super responsive. I started my renovation project at Studio 41 near Merchandise Mart (near my job) and in Lincolnwood (near nothing) and while the team in Lincolnwood was MUCH nicer than the folks on Hubbard (it wouldn't take much) there wasn't nearly the responsiveness and pricing transparency that I got at Ferguson. I was initially very overwhelmed by by master bath rehab- Sarah was easy to work with and worked well with my contractor to replace a Kohler tub that arrived with minor damage. Totally a 5 star experience”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“There are 2 ways to get to the docks. Id suggest the green route. As flatbeds unload in the home depot driveway. There's quite a bit of room to back in. They were fast to unload.”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
“I bought my dining room table here aswell as my couches and coffee table.Im very happy with my purchase the staff were very professional and kind. I look forward to my next purchase.”
“We recently ordered all the materials for our patio, and Viktor was incredibly helpful! We had an amazing experience—he took the time to understand our needs, made the order for us, and provided a detailed estimate. Viktor’s attention to detail and focus on our requirements made the entire process smooth and enjoyable.”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
9AM - 5PM
3914 N Western Ave, Chicago
Appliances
“We had a plumbing issue with our new bath spout. Ernest talked with my contractor and took the time to find a solution. He ordered the part and the project was able to be completed without a delay. Thanks to his professionalism and creativity, he and my contractor were able to solve this tricky connection issue without ripping out the newly installed tile.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Menards in Melrose Park are one of my favorite Store. I take that ride from the City to this store they have everything I need and the Rest Room are clean!!❤️❤️❤️”
“As a family, we’ve purchased two washing machines, one dryer, two refrigerators and a freezer from here over the last 12 years or so. The newest washing machine happened just four days ago, a nice LG model that came highly rated and minus one small dent in the back, looks and works perfectly as of now. We saved somewhere around $350 off the lowest “new” price in other places and $125 off the lowest sale price I saw over the last 6 months. Our oldest purchase is the dryer that we have now had for that 12 year period. Granted, we take very good care of it due to lessons learned in proper maintenance but it’s still working very well with no complaints. If you don’t mind the small cosmetic issues, I would recommend checking them out. They close at 6pm most days so just plan accordingly.”
9:30AM - 5:30PM
4026 N Lincoln Ave, Chicago
Appliances
“This is the thing I love about Coles and why our next purchase will be from them: each person is kind and has the training, knowledge, and, most important of all, the authority to actually solve problems, not merely be sympathetic about them. Great place. I highly recommend them. I needed a favor, a seemingly simple favor but a favor nevertheless. I called all the big box stores. They were, for the most part, kind and, in an odd way, responsive: they killed me with encouragement. But after three weeks of encouraging phone calls with Customer Service agents and managers alike, and unanswered phone calls and promised but unreceived emails from the folk who might could actually do the favor, I was no where but two weeks behind: everyone said this should be possible but no one could do it, despite being willing to. Remarkably, it was an Orange Big Box Customer Service agent in rural Kansas who lead me to Coles. She said to me, "When I needed this I called my local furniture store." I said, "There aren't any anymore where I'm from." I was wrong. It took 24 hours. I found Coles on my first online search and was embarrassed to realize they have been in my neighborhood a few decades longer than I have. I got Kevin first call, first ring. He said, "No problem," and put me in touch with Charles. Who responded promptly by email. And by the next day I was on the phone with Mark on one of the trucks. Problem solved. And then some. Most big purchases I dread. The research. The feeling all along that the house has rigged the game no matter how hard I work. My next big purchase I am actually looking forward to because it will be from Coles.”
“Dad (Ruben) and me have been going here for 15 years. Mark is amazing, Joe and Tom are very knowledgeable and get you what you need fast.Services: A/C system maintenance”
“I just wanted to share my experience on Saturday morning at the kids workshop. Ms Loraine was so helpful with my son Noah. She’s very kind and nice. We will definitely be back !! Shoutout to Ms Loraine ❤️❤️❤️❤️❤️”
“Just wow. Walked in, so well staffed. Everyone’s on the move and the ones who aren’t are looking for someone to help. Felt like I was in twilight zone but in the best way possible. My local HD ain’t got nothing on this location. Bravo Addison HD!”
“Did not have to wait an hour for them to service me. It was clean, neat, well organized, and welcoming. Every one in every aisle was very helpful!!!! I left a Home Depot because it was a bad experience and ended up at this one which really was great! The cashier Paola and Manger Clifton helped me with my new Home Depot card and checkout. I’m thankful that great customer service still exists. I will never go to Oak Lawn Home Depot again!”
“Personally, they do help you find what you are looking for so you don't have to walk aisle by aisle anymore when you don't have time... and when paying, the process is quick...”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
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“Went in looking for a new upright vacuum something better than a Dyson. Donald helped me pick out an upright vacuum that was perfect for my needs and functional to use. Plus I get the benefit of supporting a small local business that can fix my vacuum if it breaks. Was sold a Titan T3600.”