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“Have been with them since they were downtown in the Tribune Towers. Over 25 years. Always received excellent customer service. Now they are closer to me on Wolcott. One bus there and back. They just have a low interest rate. Very satisfied with the service.”
“We had a wonderful experience with credit 1 .Your team member Angela at the Evergreen branch was so helpful to myself and my husband. She made our transaction easy and explained all the documents. She us truly a knowledgeable and friendly worker.
Made our experience a special one. A special thanks to Jimmy also he was helpful to us.”
“I really felt like a friend and honesty along with talking the time out to show me how to download and even down to how to log in and how to save and different perks that come along with the bank this lady Jasmine Hicks is the truth”
8:30AM - 5:30PM
4120 W Diversey Ave Ste C501, Chicago
Banks
“It was a pleasure to work with Hazem Saleh and this bank. My experience was rather smooth and simple! I am pleased to have worked with them. They made sure to keep communication easily accessible and followed up along the way.”
“My experience was excellent at credit union one location in north lake your representative Edward ,mellisa, Antonio was great help with helping me get a credit card and was very nice and polite I appreciate your services and will recommend credit union one to all my family and friends”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
9AM - 5PM
6400 W North Ave, Chicago
Banks
“I had a wonderful experience going into the Old Second National Bank (North Avenue location) today for the first time. Tina, the Relationship Banker was extremely welcoming and professional. My former bank had merged with Old Second and she helped me seamlessly order new checks and verify important information related to my HELOC account.
Even though it was the end of the day, when it would have been easy to feel rushed or tired, Tina remained patient, attentive and thorough. She even took extra time to walk me through additional services that could be helpful in the future.
Her positive attitude and commitment to great service truly stood out. Thank you, Tina, for making the process smooth and enjoyable.”
“We opened a student account for my daughter and we are so happy with the people working at Bensenville branch. They’re so helpful and taught us everything. My daughter loves the debit card and online banking.”
8:30AM - 5PM
9809 W 55th St, Countryside
Banks
“I came across NuMark in purchasing a camper from a personal friend. Connected with Stacey Grdina and was immediately impressed with her efficiency, knowledge of guidelines, and creativity!
In addition to closing on the RV purchase, I've now refi'd a vehicle with her and am working on transferring a few other projects over to this group, ultimately planning to partner on some future self employment financing.
Trustworthy, smart, creative, efficient, and fast!
Fantastic folks to work with and Stacey is a rockstar!! HIGHLY recommend!!”
“I went to open a bank account and i just wanted to say Eloisa Estrada made the experience of opening my bank account incredibly smooth and enjoyable. She was genuinely kind, patient, and attentive, taking the time to explain everything clearly and make sure I felt comfortable every step of the way. Her professionalism and positive attitude really stood out, and it was clear she takes pride in providing excellent customer service. Thanks to her outstanding support and friendly approach, what could have been a stressful process turned into a very pleasant one. Thank you Eloisa!”
“I have been a customer with this bank since 1970"s and I always have been impressed with their service. What impressed me lately was my positive experience lately Let me relate what happened recently at the *********** branch I opened a CD rate and handed a check and cash to ***************************,one of the employees. She went out of the office to count the cash and deposit the check I wrote and when she came back she informed me I have given her $500 more than the cash I mentioned and what to do about it I told her to put it in my checking account. I was so impressed by her honesty and integrity.. She could have not told me of the error which my husband said he was in a hurry when he counted and handed me the cash but instead ****** was honest enough to tell me of the error. I am so grateful and I want you to know you have an honest and commendable employee you should be proud of.. ****************************”
9AM - 5PM
1000 Hillgrove Ave, Western Springs
Banks
“All of the tellers are very kind and helpful as are all the savings counselors. The Western Springs branch is my favorite because all the ladies there have gotten to know me and greet me with a big warm smile and makes banking there a pleasure!”
“The people at Community are very friendly and helpful. They always help me with all my transactions. I am very pleased. Been a customer for almost 80 years. I began saving there when they were a Savings and Loan Co.”
“I've been banking here for 15 years and have never had an unpleasant experience. The flexible hours are a huge plus for me because I'm usually at work when normal banks are open. They've helped me with loans and a cash out refi and I'd recommend them to anyone.”
“I love the gals who take care of me at this branch. They always laugh at my bad jokes and keep me supplied in free cookies. They also do a great job helping me with my financial needs.”
“I visited this branch to open an account and I had great experience, staff was very helpful. In particular I met a personal banker at this branch her name is Lacie Reeves and she made my experience even better. She was extremely knowledgeable of products and services at the bank and very professional. I would refer this branch to my co-workers at my job.”
“In a time when genuine customer service feels rare, this branch delivered above and beyond. I’m looking forward to being part of a bank that values personal connections and takes such great care of its clients. Mohammed‘s attention to detail and exceptional customer service made this experience stand out.”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
7:30AM - 8:30PM
7227 W Addison St, Chicago
Banks
“This insurance company is reliable and efficient. I’ve had a couple of claims and both times they were processed quickly with minimal hassle. They really know how to make things easy for their customers.”
“Kudos to Adriana Romano at West Town Bank &Trust. As executor of my sisters estate I've dealt with numerous financial entities and have been amazed how hard it's been to extract info or even get a response. Ms. Romano responded immediately, helpfully and with clear instructions on how to proceed. Finally, someone made a very hard job easier! Thank you so much Ms. Romano.”
“I opened up a savings and checking account with Shuwaita at the Clarendon Hills Bank a few months ago. She has followed up and been so attentive to making sure my needs are met. Wonderful banker and bank to get involved with if you want an organization that cares about you and your experience!”
“Anne Geissler ALWAYS takes the time to go over my financial questions, comes up with great suggestions for setting up accounts and is overall very knowledgeable about the financial world. She takes the time to listen and is a valuable asset to Marquette Bank!”
9AM - 5:30PM
1515 W 22nd St # 100, Oak Brook
Banks
“Consistently high HYSA rates. ACH out-going transfers for newer accounts is restrictive. Otherwise, its a great place to park your money, and earn one of the highest yields around.”
“Thank you so much to Kelly Ke. Kelly is brilliant, and answers all questions perfectly. Kelly made me feel secure, informed, and happy. Kelly is quick to get back to you, and extremely knowledgeable. Thank you again Kelly!”
9AM - 5:30PM
8535 S Harlem Ave, Burbank
Banks
“Company is wonderful to work with. I would recommend them to everyone. Makes you feel comfortable. And works with you for the best help you need. And makes everything simple. Very satisfied with loan officer made me feel very comfortable and she was very professional..ONE MAIN FINANCIAL..AND MY LOAN OFFICER WAS JENNIFER.”
“Highly recommend this location! I had an outstanding experience. I dropped in around 12:30pm on a Saturday (my bad, Ithought they were open to 2) to open a new account, and Patti C. was absolutely fantastic. She was thorough, patient, and such a genuine pleasure to work with. I’ve been a customer on and off for years, but after this visit, I’m hooked for life!”
“Met with banker Mary Grogan today to open a CD and it was definitely a 5-star experience. She is very kind, very knowledgeable and very very helpful! This is not my first visit with Mary. My previous visit with her a year ago would also be rated a 5-star experience. I feel very comfortable and confident meeting with her for my banking needs.”
“This is mostly a star rating of the staff at Republic Bank's Berkeley branch...My business has banked here since it was National Bank of Commerce (NBC). The staff was friendly and helpful then, and they are still today. They're just good friendly people doing their best to help bank customers as much and as well as they can, and usually doing so with a cheerful smile and caring demeanor.As far as Republic Bank itself, since they took it over from NBC I have not found them to be a very supportive small business bank ...we now use Itasca Bank when we need help with our small business financing. Itasca actually seems to care about our business circumstances and seems to genuinely want to help when we need them to.”
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“I love my bank. They have been kind and understanding when I went through a long unemployment. These people take the time to know you. Not just a name to them, they are concerned about their customers.”