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“Brought in battery from my motorcycle to have tested, thinking I needed a new one. Employee was very helpful, answering all questions. Old battery tested bad and I purchased new replacement one. Whole thing went smoothly and very efficient. I would recommend giving them a try!”
“Stopped in today to have my battery tested. Tech checked it in the parking lot , then brought it inside for a more thorough test. Found it needing replacement and did so under warranty. Very pleased with the quality of service and friendly staff . Thank you , Five Stars in my book !”
“First snow, wipers froze and came apart.
Purchased new inserts and they installed them free.
Of course I knew they would, so I searched out and drove straight to O'Reilly's”
“I cannot thank Daniel enough for his assistance this morning. I went into the store for one thing and ran into another bigger issue. He truly did go above and beyond to make sure I was taken care of, even saved me some money! Honestly a great group of people with exceptional customer service and big hearts! Thank you O’Reilly!”
“I had a top tier marine battery go bad after only 1 year of service. The battery had a 4 year warranty and was replaced with a new one. The process took a few days because they had to verify that my battery had indeed failed. The only minor complaint I have is I sent an e-mail via their website and I never received an answer or a return phone call. Bottom line, they took care of me and replaced my battery and thus the 5 star review.”
“Went to Loves Park to return a part. They sent me to Auburn St. Met Jessi. She was amazing. I needed new whiper blades and she not only got them for me she put them on as well. In the process my headlight was out and thought I needed a new one but only needed it reconnected and she did that to. She not only was taking care of what I needed she was also addressing the other people in there as well. Totally impressed with her. Thanks for the the great service!!!!!”
“We just moved back to Rockton area and the employees here have been great. Helped get me the right parts and helped me out when I unfortunately broke down in the parking lot”
“I'm learning to love this place. As someone who doesn't know much of anything about cars but is learning that there's things you can do yourself and not pay hundreds of dollars to replace (like lightbulbs), this place is turning into a place to go as I adult.
I can go look for stuff myself or I can go up to one of the friendly people at the counter and ask them to help me find the best items for what I'm looking to do. And they also - without me asking! - give me money back deals or percentage off coupons. I think it's so nice and convenient and helpful.
Seriously thank you. Also thank you for encouraging my learning journey instead of shaming it. Applause for O'Reilly's. ???”
Battery Stores
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“Huge thanks to Chris! We bought power steering fluid, and my sister and I are just girls. Chris was so helpful coming out and assisting us getting it into the car. There was an engine cover we would’ve looked at for an hour before figuring out we had to take it off to find the spot for the steering fluid. We appreciate you Chris.”