AutoZone on E Jackson St in Macomb, IL, is a top destination for auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff, highlighting their excellent customer service. Shawn received commendations for assisting with a difficult battery change, while Ezra and Brianna were noted for their patience and support for those less knowledgeable about vehicles. Ben stood out for his exceptional service, efficiently replacing batteries and headlights while providing helpful tips. Overall, customers appreciate the store's reliability in finding the right parts and the warm assistance from the associates.
Went to store with rare problem. Christopher McKay was more willing to help than most. I did not feel like a stranger in his store even though it was my first time in store. His customer service and knowledge got me through my problem. One satisfied customer.
June 2024
Great customer service from Paula. She’s helpful and personable.
May 2024
Great place amazing customer service and also got correct parts on the first try so happy
