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“I was looking for a particular audio splitter. The section was currently being reorganized and it was missing. They opened up the bins for me and we located what I was looking for. Really helpful staff.”
“Received above-and-beyond help from Ron today. He spent at least 30 mins helping me get corroded screws out of a license plate holder and replacing it with new screws…all for a sale of under $2.00!”
“Berland's house of tools is more defective returns base on manufacture rules and regulation.
A sales receipt is required.
Dan L tried to return a item not purchase at our store.
See photo, this is what was purchase.”
“Love Harbor Freight Tools have been buying from them since they opened and bought everything from Tools to batteries. I rarely get anything that's junk would say I'm 98% satisfied with all my purchases. Thanks for being a great place to shop.”
“I called about an order I had placed. I had questions about the order. Autumn assisted me on the phone, she was very professional, helpful and polite. Autumn found the information on her end that I could not, and reordered the item for me. Thank you Autumn.”
“Small local hardware store, but had a lot of miscellaneous stock, the owner was very helpful, I just needed some wall anchors this time, but will go here more often instead of driving out of the way to big box store.Nice to get help on miscellaneous items when you need it.”
“Been coming here since they opened the location. Sales staff are very good people who will go above and beyond to help customers. Forklift drivers work very hard and will do anything they can to help load product. Wouldn’t go anywhere else for salt / parts.”
“Hands down the best and most personable rental services I’ve ever used . On a frantic last minute Friday job we needed an excavator rental with delivery within the 2 hours . Ed at rentals and his crew were fast, efficient and friendly . Not only were the prices fair but the machine was in such well tac . Thanks again I will definitely be renting equipment from Burris now on !”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“I needed a pipe threader die. The guy that answered the phone asked all the right questions to find out what I needed and told me he should have one in stock. I asked if he would go make sure before I drive 45 miles to get it. He went and checked for me and confirmed that it was what I needed. Very helpful.”
“Just wanted to compliment Virginia at the Frankfort Home Depot. We had a problem with a tractor delivery being damaged and she went above and beyond to help us. Frankfort did not have the tractor in stock so they found one at the Homer Glen store. Since they delivered it we were told to contact them. The Homer Glen store associate was rude and did not want to help us at all since it was purchased at Frankfort
She also told us that no other stores had them in stock. When we asked her name, she hung up.
Virginia at Frankfort found us one in the Orland store.
We will ALWAYS shop the Frankfort store only!!!”
“This is a business to business supply store also open to general public. Good stock of professional grade tools safety equipment and general stock of items. This store also sells lawn equipment. If you are not buying for a business, This is where you can get tools and supplies that are more heavy duty than you would find a a place like a ace hardware.”
“I go to all the big box stores for shopping cuz of what I do and I like Lowe's a lot better than Menards but I go to Menards a lot too so I will stick with Lowe's as much as they stay open”
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“Homie helped me to find the last gasket they had for my garbage disposal
It wasn't where it was supposed to be but he stuck with me to find it and saved me the 45min found trip to lowes....good stuff.”