“The Manhattan Ace Hardware is consistently good. A special shout out to both Doug and Scott - they both are seasoned, congenial, willing to help, and truly...make the business go. If you get in a pickle or have an odd request, be sure to go on the days in which they are working.”
“Super clean store and both employees I interacted were personable and helpful. What a great bbq grill section, too. I went there to pick up some screws for a project and walked out with charcoal, smoking chips and a marinade. And the salmon we had using those purchases came out excellent. Maybe next visit I'll buy a new Weber...”
“I would like to share the experience I had at our local Whitmore Ace Hardware. 9/5/26: We recently had our roof and skylight replaced on our home. It was up to me to fix the drywall and caulk around the new skylight. I went to my local Whitmore Ace Hardware and told Mikey what I was working on. Mikey took me over to the correct aisle and pointed out the putty knife, drywall patch and white caulk that I was looking for. This took less than five minutes at Ace, and I was back on my way home to work on the drywall around the skylight. The drywall and caulking turned out great, and my wife said it looked perfect. 9/13/26: I was working on a project for my daughter’s wedding. I went back to Whitmore Ace Hardware and spoke to Mikey. She helped us brainstorm ideas on what would be the best way to do this project. Mikey came up with a solution that worked perfectly. Employees like Mikey are why we go to Whitmore Ace Hardware. Our Ace store always has someone available to help you with your issue. I could go to my local Lowes store, but I would never find an employee to help me. In our world of non-existent customer service, it is refreshing to have Mikey at our local Ace store that cares and wants to help the customer. Whitmore Ace has outstanding employees and outstanding customer service.”
“Einstein and David were absolutely wonderful employees who helped us with getting our generator. They helped us with all our questions and helped us load the giant generator into our car in 90 degree heat! Thank you both for taking care of your customers!”
“friendly staff upon walking in. went in for a soda out of their vending machine and i gotta say- the price and selection are great, they're priced at .50/can; coke AND pepsi in the same machine- hell yeah!”
“I called about an order I had placed. I had questions about the order. Autumn assisted me on the phone, she was very professional, helpful and polite. Autumn found the information on her end that I could not, and reordered the item for me. Thank you Autumn.”
“Hands down the best and most personable rental services I’ve ever used . On a frantic last minute Friday job we needed an excavator rental with delivery within the 2 hours . Ed at rentals and his crew were fast, efficient and friendly . Not only were the prices fair but the machine was in such well tac . Thanks again I will definitely be renting equipment from Burris now on !”
“Small local hardware store, but had a lot of miscellaneous stock, the owner was very helpful, I just needed some wall anchors this time, but will go here more often instead of driving out of the way to big box store.Nice to get help on miscellaneous items when you need it.”
“Brought an X Treme riding mower and Russo delivered it in a timely fashion and the driver gave me a quick tutorial of the mower. I am very pleased with the mower and the service at Russo is 5 star!”
“I needed a pipe threader die. The guy that answered the phone asked all the right questions to find out what I needed and told me he should have one in stock. I asked if he would go make sure before I drive 45 miles to get it. He went and checked for me and confirmed that it was what I needed. Very helpful.”
“This is a business to business supply store also open to general public. Good stock of professional grade tools safety equipment and general stock of items. This store also sells lawn equipment. If you are not buying for a business, This is where you can get tools and supplies that are more heavy duty than you would find a a place like a ace hardware.”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“I purchased granite countertops and was very pleased. The price was affordable and the quality was great. The project was seamless. Great communication no problems. Associates were impeccable. Would highly recommend.”
“Tried leaving a review on the Lowe's survey site, but I cannot find an ID code in my receipt! So I decided to leave a review here! Ted was exceptionally helpful in flooring, and I went back specifically because of him to order our flooring there! He helped me decide on colors and also gave us lots of info on installation. Purchase process was great! I would highly recommend him!”
“Brandon was so nice and friendly helping my son and myself find the golden lab and puppy blow mold for Halloween. When he found it it was high up on the selves where he had to get a ladder and climb up to get it off the pallet. So friendly the entire time. What a great employee to have working for you.”
“I purchased granite countertops and was very pleased. The price was affordable and the quality was great. The project was seamless. Great communication no problems. Associates were impeccable. Would highly recommend.”
“I go to all the big box stores for shopping cuz of what I do and I like Lowe's a lot better than Menards but I go to Menards a lot too so I will stick with Lowe's as much as they stay open”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.