“I would like to share the experience I had at our local Whitmore Ace Hardware. 9/5/26: We recently had our roof and skylight replaced on our home. It was up to me to fix the drywall and caulk around the new skylight. I went to my local Whitmore Ace Hardware and told Mikey what I was working on. Mikey took me over to the correct aisle and pointed out the putty knife, drywall patch and white caulk that I was looking for. This took less than five minutes at Ace, and I was back on my way home to work on the drywall around the skylight. The drywall and caulking turned out great, and my wife said it looked perfect. 9/13/26: I was working on a project for my daughter’s wedding. I went back to Whitmore Ace Hardware and spoke to Mikey. She helped us brainstorm ideas on what would be the best way to do this project. Mikey came up with a solution that worked perfectly. Employees like Mikey are why we go to Whitmore Ace Hardware. Our Ace store always has someone available to help you with your issue. I could go to my local Lowes store, but I would never find an employee to help me. In our world of non-existent customer service, it is refreshing to have Mikey at our local Ace store that cares and wants to help the customer. Whitmore Ace has outstanding employees and outstanding customer service.”
“Saw a video!!! Yes a woman on FACEBOOK was speaking about an ointment and I'll try anything once. Don't laugh about the cover. Sooo. She named a store. TRACTOR SUPPLY. I was like there's not that type of store near Briggs & Laraway. Guess what there is! Exactly on Laraway on New Lenox. I ha e FROZEN SHOULDER and thought couldn't hurt. It helped! I not only used on my achy shoulder but my son's back and my granddaughters knee. Try it...it can't hurt.”
“Tried leaving a review on the Lowe's survey site, but I cannot find an ID code in my receipt! So I decided to leave a review here! Ted was exceptionally helpful in flooring, and I went back specifically because of him to order our flooring there! He helped me decide on colors and also gave us lots of info on installation. Purchase process was great! I would highly recommend him!”
“I go to all the big box stores for shopping cuz of what I do and I like Lowe's a lot better than Menards but I go to Menards a lot too so I will stick with Lowe's as much as they stay open”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.