Mediacom Communications Corporation
Internet Service ProvidersHours:
1603 E Deyoung St, Marion IL 62959 Hours
About Mediacom Communications Corporation
Mediacom Communications Corporation is a cable TV and internet provider offering high-speed internet, TV packages, and home phone services. The internet service has gotten better over the years, with powerful gigabit speeds available. However, experiences with customer service and pricing vary significantly. Pricing is frequently described as insanely expensive, with customers reporting high monthly bills. They give a decent deal for the first year and then jack up the price. Customers note that you can always negotiate pricing, especially by communicating with the retention department when serious about leaving, as they can come up with discounts. Some feel pricing cable and internet is like buying a car from a shady used car lot. Service experiences are mixed. There are reports of great service from awesome, helpful technicians. Conversely, other interactions are described as absolutely disgusting, with sales staff ignoring requests, denying posted specials, and employing nasty, rotten tactics. The business has both reasonable and frustrating representatives.
Most Recent Reviews
June 2026
I have been here 3 days at my new apartment and there has been an outage here 3 times. It is annoying and ridiculous.
June 2026
DO NOT SIGN UP. As close to a scam as you can get. $80 a month for Internet that doesn't work and when you call for help you get outsourced to india. DO NOT SIGN UP
March 2026
When I have needed to call about cable issues the customer service department tells me they can’t help me. But yet, they expect full payment!!
More Comments(52)
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