Transmission Repair in Marion, IL

“Updates: after leaving reviews, I was refunded. I do appreciate they made it right after all. So I am changing this place from 1 star to 4 star

This needs management attention. I took my 2007 town car to the shop to fix its lumbar support. The front desk lady Tyler said it will cost $149 just to get a diagnose and she also suggested there should be parts available to fix the issue after the diagnose. So I went ahead chose the diagnose. But after the diagnose, she said they can’t find parts for it. I suggested to get a used part or any other solutions(there are a lot of used parts for town car on the market); She just refuse all other suggestions. I felt like I got lied into the diagnose since she suggested more than once there should be parts available for it. Also, she didn’t care to give me a discount to make it right, because part of this is her fault. I will keep telling people about this if you guys don’t make it right”

“Came in early this morning with an urgent alternator issue while traveling through the area and the service was very quick and they even let us bring our dogs into the waiting room while they fixed our car! Very friendly and helpful people! Would recommend!”