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“Moved back to Chicago after 12 years. Tried Kelly Nissan, they were so rude on the phone I didn’t go to the appointment. I chose Zeigler and their customer service is immaculate. They do their best to not inconvenience you. Adam Abdullah assisted me recently. 5 stars!”
“This is my first time using this location, and I was very impressed with the customer service. Very professional and knowledgeable representatives. I was initially assisted by Victor who provided an amazing customer experience. Overall 5 stars, as the customer service was excellent from the time I walked in, to the service provided when dropping off the rental.”
“Sorry for the delay. I missed the survey. I rented a vehicle Christmas 2023. The customer service is absolutely great. The manager Wil, was so kind, as well as the staff Spencer and Natalie. I would highly recommend.Best, A. Smith”
“This is my go-to for a car rental specifically this location. Great communication and not outrageous on the prices. The front desk staff are very friendly and accommodating. One thing I would change is the cleanliness of the vehicles while the floors and seats are clean they don't get between the seats there was fries and other trash not vacuumed out. Other than that this is a great place to rent a vehicle”
“Thank you Enterprise for your outstanding service!!!! Another rental company cancelled at the last minute and I had reserved a month in advance. I was able to rent a vehicle and the representative was fast, professional and very knowledgeable about the vehicle and the special features. Thanks for making my day!”
“I give them 5 stars. The place is very busy. If you are trying to call them, the phones are very busy too. They get you in and out as quickly as possible. Renting the car, returning the car, and payment are all done with very good service. I look forward to renting with them again soon. Renting a car is expensive in 2024, and some will give you advice to not buy the full insurance package that is offered, because it is expensive, but I always get it because anything can happen. It reduces the stress level when driving a rental.”
“After needing my car repaired and in need of a rental I was referred to Enterprise Oak lawn there Keith whom was my service agent kindly listen to my need of a rental car. Everyone there was very attentive to my needs and other customers there too, all with a welcoming smile and willing to help. Shout out to Keith whom went above and beyond his call of work. DEFINITELY RECOMMEND ENTERPRISE OAK LAWN!!! Ask for Keith.”
“Prompt and classy, just how I like a business to function! Malik was awesome, personable and very knowledgeable and professional. Adrianna the manager was very courteous and professional, and Murray was very attentive and helpful, her service was great and she did it with a smile!”
“I am so thankful my experience with Enterprise Rent-A-Car was excellent. From the call to get a car. The call to modify my reservation. And, the customer service I received at the Calumet City IL office. Thank you all.”
“Had a very pleasant and problem free rental experience. Car was clean and ready to go. When at the counter it was realized i actually booked the wrong week. It was fixed and i was on my way quickly!”
“Great location, but most of all outstanding customer service. I had the pleasure of interacting with 3 different associates there and each one was just as professional and accommodating as the last. The level of professionalism and patience exhibited by the staff at this location is rare! Kudos to this team, you all rock!”
“Had to rent a car quick, the same day. Went to Enterprise in Orland Park in Illinois. They got me in and out with a nice dependable car and no hassle. My wife and I were very pleased. We always have great service with enterprise.”
“Customer service at its FINEST!!!! Diamond and Chris were very professional and informative...left no stone left unturned!!! Definitely making a stressful and can be costly situation a great one! Definitely a go back!!!!”
“The only problem i have with Avis ,they not sent me my total charges. Even when i hired a car in England, inn July,23. Very disapointed in them ,not doing what they told me ,they do.”
“I am only giving a 5 star review for the store manager and the male worker there. I pre paid online for my rental, when I got to the place the guy told me I had to call a 1800 # and cancel my reservation and repay with credit card, I was pissed. I was upset with everything I had to go though but she and him were nice and dealt with me.”
“Ammar Abdallah at the Crestwood Cal Sag location helped me find a quick rental during a pinch, very courteous, professional, and knowledgeable. Big thumbs up, will rent again!”
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“Excellent customer service ! .I used them for staging my property . Even they do not specialize in short term rentals , the manager Nicole was able to offer me the furniture pieces I needed . She even arranged the dining table to be delivered from another store .The selection is not very large but nice enough. Best thing - delivery and pick up is free !! . They also put the pieces together for you . Julian and Jeremy - the delivery guys were extremely nice . Will definitely use the rent- a Center again !”