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“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
“Have been using this bank for over 15 years. They have met every single need I have. So much so that my entire family now banks at this Old Plank Trail location. I am actually on my way there right now to replace my debit card I lost a guarantee I will be in and out in less than five minutes.”
“I started banking with Pullman Bank & Trust numerous yrs ago & have been pleased the personalized service I received. My original banker ( Ms. Marie) still remembers my name and even though she has moved up into senior management, she has introduced me to other personal bankers to assist me, including Ms. Donna who was very patience with a recent transaction which took more than normal time accumulation & was very patience. This is was I do a lot of banking with the. Biggest plus is free ATM wherever I go with fee reversal.”
“Met with banker Mary Grogan today to open a CD and it was definitely a 5-star experience. She is very kind, very knowledgeable and very very helpful! This is not my first visit with Mary. My previous visit with her a year ago would also be rated a 5-star experience. I feel very comfortable and confident meeting with her for my banking needs.”
“It is only fair to update this report since Gloria Crespo took the issue to the bank's management and its auditors, and then respectfully updated me. It has now been determined that the bank practice in question will no longer be required. Because Beverly Bank listened to a customer that questioned a policy, and then re-thought the value of the policy, I must conclude that it is a very good place to bank. It will continue to hold my business, and most importantly, my trust.”
“There’s so many things to say about my Wintrust Bank here in Oak Lawn Illinois. Every time I walk in is such a pleasant experience everybody knows my husband and I by name everybody says hello unless they’re busy with people and they just take time with you and do everything you ask with a smile They’re just a nice bunch of Of people they’re real people Who really loved their job you can really tell. I have told my friends about this bank, and a few of them actually transferred their money over to my bank. They all deserve a raise ❤️?”
“I had the pleasure of calling Edward Jones in Tinley Park today to speak with Ken Castillo, whom I had the opportunity to meet last week. Carolyn answered the phone and provided truly outstanding service. These days, it's not often that you’re greeted with such a genuinely positive and helpful attitude over the phone.
Ken has also been incredibly kind and professional. It’s clear he truly cares about the people he works with. Both Ken and Carolyn represent Edward Jones with excellence.
Thank you both for your exceptional service and warmth. Keep up the great work and amazing attitude!”
“I've with different banks. I first started when a bank was in Evergreen Plaza. They closed and opened on 99th and Western as Southwest Financial. That's when I met the wonderful Chris and eventually lovely Olga. The wonderful customer service that I received was stellar!! Then Southwest Financial became Wintrust's Beverly Bank!! There was no way that I was leaving the family that I was established withThe patience, kindness, and professionalism!! Then I met Sandra (Sandy, as I call her!) I will follow my banking family to the end! THANKS BEVERLY BANK!!!”
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“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”