Firestone Complete Auto Care in Matteson, IL, has built a strong reputation for reliable and friendly auto care. Customers appreciate the professional attitude and knowledge of the staff, especially the manager, who is known for his integrity and clear explanations. The team is welcoming both over the phone and in person, making every visit pleasant. Many customers trust the technicians, such as Chester, who consistently keep vehicles like trucks and Hummers running smoothly. The staff is attentive and patient, often checking all tires or answering questions thoroughly, which gives customers peace of mind. Services are performed efficiently, with some customers receiving same-day work and test drives to ensure issues are fully resolved. Repeat customers often praise the store for its honesty and professionalism, noting that issues are fixed correctly the first time, and they feel valued and respected. From routine maintenance like oil changes and brake inspections to tire checks and repairs, the team provides comprehensive solutions for every vehicle. Overall, Firestone in Matteson is recognized for its friendly, trustworthy service, knowledgeable staff, and commitment to helping neighbors since 1926.
We’ve been coming to this Firestone location a few times now and Chris and Cj always take great care of us. The techs are all amazing as well and as someone who doesn’t have a trusted mechanic, I’m so thankful to have a team I can trust for my car problems.
March 2026
My visit to Firestone on Matteson, IL was great and I got the help that I needed with my car
March 2026
Great service, always helpful and friendly. Plus they put me on to a good deal! Would highly recommend👍🏾
