KC Summers Nissan Mazda is highly regarded for its friendly and professional staff, offering excellent service for both sales and maintenance. Customers appreciate the helpful, knowledgeable team that treats them well and provides a pressure-free buying experience. Many have purchased vehicles, including certified pre-owned ones, with the process often done online through texting, emails, and phone calls, making it convenient for those living far away. The dealership is known for delivering vehicles to customers' homes for a small fee and maintaining open, clear communication throughout the process. The service department receives high praise for going above and beyond, with staff members like the service manager showing exceptional care and initiative, such as arranging loaner vehicles and personally assisting during stressful situations. Customers have expressed gratitude for quick, honest repairs, especially when resolving issues under warranty at no cost. The team’s dedication to customer satisfaction turns what could be frustrating experiences into positive ones. Overall, KC Summers Nissan Mazda is recommended by customers for its reliable service, friendly environment, and staff who genuinely care about their clients. Many customers plan to return for future sales and service, citing their trust and satisfaction with the dealership’s professionalism and care.
