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February 2024 by Darlene Smith
The guy that helped us was amazing and very helpful
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February 2024 by Monte Spurgeon
It is good but still long waiting need more chairs to seat
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February 2024 by Heather Silas
Colleen was amazing. She was working with multi clients and I never felt like I didn’t have her full attention if that makes sense. Wonderful experience
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February 2024 by Donna Hoel
Colleen was excellent. She knew the phone. Found the virus. Found the problems I had and fixed them.will def go to her again if I have questions.
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February 2024 by Eldon Miller
I delt with colleen and Riley both they are awesome people and very helpful
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February 2024 by luong kim
This is a very warm relationship with customers. I have been very pleased
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February 2024 by Beth Snyder
They worked and worked trying to fix my problem. When nothing worked the had a replacement to me in 2 days. Couldn't ask for better service
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February 2024 by nicole wren
It was good except apple does not take cash for deposit so I had to get a android
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February 2024 by Kimberly Abell
Sure hope this negative review doesnt get taken down, because I have a feeling there is a reason why all the reviews are positive....The 2 ladies in the Mattoon store couldn't have been more rude. Not willing to help with anything. All the while they have a condensing demeanor. They "weren't allowed to give us the store owners name, nor ANY other information". Quick Google search outside and found it. So Brian Boucher, John LeMire. Dan Phee, Justin Buford, Tarrie Norgden, Paul Stemick, Nikki Veenendell and Charlie Kariainen....if you would like to look up what we have been through and exactly what YOUR stores are doing in this area, by all means please do so and feel free to reach out to the account owner.
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February 2024 by Frances Hale
Colleen at the Verizon store in Mattoon, Illinois was very helpful today when my husband and I went in for help with our voicemail. She was very knowledgeable and answered our questions. Having her to help us today made it the best experience we've had at any Verizon store for a long time.
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February 2024 by James Dyer
Joanna was excellent , very helpful and very kind
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February 2024 by Ryan babbs
Had great experience with upgrading to new phone.
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February 2024 by Larry Parke
Great experience, Wesley was amazing and hooked me up with everything I needed. Extremely knowledgeable and refreshingly personable!
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February 2024 by Maryellen Watkins
Fast, friendly, knowledgeable, and one of the few businesses I’ve been to where the products are actually in stock instead of on back order!! Thank you Verizon!! And thank you Colleen!! This is why I’ve been a customer for over a decade!!
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February 2024 by Steve Lawson
Very helpful. Made sure to answer all my questions.