Advance Auto Parts offers a mix of experiences for customers. While some find the prices a bit high, the store usually has parts in stock that other places do not. Many appreciate the helpful staff, with one customer praising an employee for assisting with an aftermarket filter. However, there have been reports of poor service, where employees seemed uninterested in helping. On a positive note, customers have expressed satisfaction with honest service, such as battery testing without pushing unnecessary sales. Overall, while some employees shine in customer service, others may need improvement.
Rachel is the bees knees and one smart cookie. I go to her for all my commercial account needs
June 2024
Needs new parts for my car. It's a little pricy, but they had what I needed in stock. Other places had c to order them.
April 2024
Me and my Pops always get parts from you guys. My niece went in the other day and you guys helped her with her engineer filter. It’s an aftermarket one the female that helped her was absolutely awesome. Just wanted to give some kudos. Keep up the good Work guys I’m in customer service myself so I know how important... read full comment
