Castle Subaru McHenry is a dealership dedicated to making car buying easy and enjoyable. They offer a wide selection of new Subaru models, including the Forester, Outback, and Crosstrek, along with a large inventory of pre-owned vehicles. The staff is known for being accommodating, honest, and helpful, with salespeople who do not rush or pressure customers. Customers praise the friendly and informative approach of staff like George and Nicole, who go the extra mile to assist with choosing the right car and answering questions even after the purchase. Many appreciate the smooth and fast buying process, often completing transactions without hassle, sometimes even over the phone. The finance department is also highly regarded for providing honest options and ensuring customers get the best deal. Overall, customers leave satisfied, loving their cars and feeling confident in their experience at Castle Subaru McHenry. The dealership’s focus on open ears, great prices, and excellent customer service makes it a top choice for those looking to buy a Subaru.
This time I only came in for the Auto Butler application. I was met by a friendly Advisor, Ronald Arnold, who told me he would take care of it, estimated how long it would take, and directed me to the waiting area. When it was done, he reviewed with me what was done and took me to my car. It was a pleasant experience.
January 2026
Matt, my Service Supervisor, is very courteous & professional.
January 2026
Appreciated loaner car. Service was great. Will definitely return when I need future service.
