Boost Mobile is known for its excellent customer service and friendly staff. Customers have praised the employees for their helpfulness and understanding, especially when dealing with unique situations. One reviewer highlighted the exceptional assistance provided by a staff member who effectively communicated with deaf customers, ensuring they received the help they needed. Another customer shared a positive experience while switching services, noting the helpfulness and knowledge of the staff member who assisted them. Additionally, a customer appreciated the dedication of a team member who went above and beyond to resolve an issue during a busy time, even staying past closing hours. Overall, Boost Mobile is recognized for its courteous and polite service, making it a preferred choice for many customers. However, some feedback suggests a need for better pricing on internet services.
Lady who works there is awesome.. we're deaf and we told her that we can't hear.. she understood and helped us. Thank you Ms. For your time to help us with anything.
May 2023
I went in to switch service to a new phone I had purchased. Sabrina was awesome very helpful, knowledgeable and did it all with a smile. Thank you so much for your customer service!!
August 2022
Hi two times I went to this store. I recommend this store to everyone very nice people an excellent service.