Metro by T-Mobile is a phone store that offers no-contract plans and has been serving customers for several years. Customers appreciate the helpfulness and politeness of some staff members, especially those who take the time to explain plans and assist with setup. For example, one customer praised a staff member for her good customer service and clear explanations, though noted that other employees and the manager could have better attitudes. Another customer highlighted the great service received from a staff member named Yari, who provided an excellent deal and was upfront about everything. However, some customers have experienced issues, such as difficulty paying online despite having a good credit score, and inconsistent customer service from different employees. Overall, the store has helpful staff and good service, but improvements are suggested in staff attitude and online payment options.
This a phone store no contract required. Ive been with them 5 years and they wont let me pay on line with either credit or debit card I have ac772 credit score so tell me metro by t- moble why I can not pay on line never got a straight answer
January 2023
For great customer service see ALEN he was amazing !! Friendly smile
January 2023
Thank you Alan for your great customer service highly recommended to go here.Very polite and definitely knows what he’s doing. Thank you for helping me set up my phone. Promote him to manger ???????????????? Metro
