Tel-Star Communications Inc. is a local company that provides reliable internet and TV services with a focus on customer satisfaction. Customers appreciate the pleasant and professional staff, including salespeople and installers, who make the setup process quick and easy. Many users have switched from larger providers like Dish Network and Frontier, citing issues with blackouts, poor customer service, and unreliable connections. Tel-Star offers a service that is free of blackouts when it rains, with no cable boxes required, and employs local people who are friendly and helpful. While some reviews mention occasional internet outages and outdated website information, overall, customers find Tel-Star to be a refreshing change from larger companies, with fair pricing and quality service. The company is praised for its community focus, efficient service, and the positive experience customers have when dealing with their staff.