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“We had Dish network for years and was nothing but trouble. We switched to Telstar and love it! No more blackouts when it rains, dealing with some foreigner that could care less if they solved your problem, and no more cable boxes. Telstar is a local company that employ's local people that are very pleasant to deal with at a very fair price. Keep up the great work Telstar you and your employee's are awesome...”
“Austin is a God send, literally. When everyone else at Verizon seemed to be resolutely working against finding a solution to what is most likely a routine issue...Austin persevered for hours until he found a way.”
“Had a great experience with Ryan at the Washington Verizon store!! He was very informative, fast, and answered all our questions!! Thank you Ryan! You're the best!”
“Hello my name is Albie the representative Hailey of this location was awesome with helping me get in contact with customer service since they have failed to do anything to resolve my issue with returning my equipment thank you Hailey so much you deserve a giant raise. :D”
“Chad at the Washington, Illinois location is phenomenal in every single way.
My husband spoke to him over the phone about upgrading our iPhones, and Chad took time to find us the best prices, explained details in simple terms, kept us updated on new phone shipments and just had the most pleasant personality, infinite knowledge of phones and plans, and so much patience with us.
We went today to get both of us a new IPhone 17 and Chad did not miss a beat. He ensured our plan was the best and most cost effective. He didn’t try to sell us stuff we didn’t need. We bought all of the accessories he recommended. He was training a new employee and waiting on several customers the same time and everyone was amazed at his knowledge, his efficiency, his humor, his smile, and he showed no signs of stress or impatience. Just an all around great experience and we will never go anywhere else for questions or upgrades or anything. We will recommend Chad to our family and friends and we thank you, Chad, for treating us so well and for teaching us so much. And most importantly for not making us FEEL inadequate with our own limited “senior citizen” knowledge. Ha ha!!! You are a rockstar through and through and we appreciate you more than you know.
Clifford and Lori Creighton”
“We use Mediacom for Business Phone and Internet. We have had ZERO ISSUES. When a semi ripped out our line, they had a tech here the next morning putting in a new one before we arrived! Customer service is great, friendly and professional, answered all of our questions. Highly recommend for business services!”
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“The best customer service of any cable company we have ever had! The best technicians we have ever had with any cable company! Great reliable service. Quick response. All of the support staff go the extra mile for us. It feels like a neighbor or family helping us.”