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“Leslie at Credit Union 1 on 95th Kedzie exemplified patient, courteous, professional, and helpful while handling my transaction on Saturday, April 25, 26. I didn't feel rushed at all.”
“Both Kimberly and Jennifer always provide excellent customer service and and are very helpful, it’s always a pleasure to see them every time I come into this branch . I have been a member since 12/98.”
“Great experience with Credit Union 1. The staff is always friendly, professional, and helpful. Customer service is quick, and they make banking easy and stress-free. Definitely recommend!”
“Chris Lee was very helpful, informative, and taught me a few things about secured loans and credit cards. As a young man im still learning the ins and out of debt, loans, APR's. Etc and Chris is definitely a great teacher for that.”
“Every visit to this location has been nothing less than positive! All of the staff members are very courteous and treat all clients with care and respect. Also very knowledgeable as well!”
“I love my credit union! Been a member for a lot of years. Walked into the branch today. The customer service is awesome. Felt family friendly. The clerk helped me access money I was unaware I had access to which was big to me today during the holidays. Thank you very much for your help.”
“The tellers are hands down the best in the business. Can't forget the friendly security that makes you feel special, greeting you with a "have a good day," and an open door.”
“A big thank you to Dai and the CoVantage team for helping me get situated! This is my first time owning and operating a business, and I couldn't have asked for a better credit union to work with!”
“I just recently financed my vehicle through this credit union. I got an amazing rate, and the process was quick and easy. Thank you John and team for being so helpful.”
“I don’t have not one regret about joint this credit Union. I love it here. Big shout out to Ms. Ebony Price. Omg she works wonders and does so in a timely manner. I’d highly recommend CPOECU to anyone!”
“I had to drive quite a bit because this is the closest branch to me. It was well worth it. The building is under construction, so space is limited, but the customer service and community made the experience a great one. I felt welcomed. The tellers were smiling and joking with customers. Extremely knowledgeable. The customers were in good spirits. There was this young lady (customer) passing out little suckers and fist bumping other customers. It was precious. It felt like being around family. The manager (I’m assuming) was knowledgeable. He didn’t assist me, but I saw him assisting others and transitioning from the drive through to the lobby. The young ladies were so polite and friendly. I honestly could have stayed in the lobby just for the atmosphere. I just walked out with a smile on my face. In this day and age, great customer service is RARE. Service was quick even with long lines. Kudos to this team. Keep up the great work. Keep thriving and continue being the beautiful souls that you are.”
“The SWCU has serviced myself and my deceased husband for many years. The service is great on all accounts. I would much rather use SWCU than any other bank or SL because they give me peace of mind and security, knowing your accounts are safe. Great service.”
“They always answer my questions they are very patient and helpful.. I think they can have more people working in the front at times but over all they do pretty good”
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“Customer service was very great and helpful I really appreciate karneesha she was the best at getting me all the information I needed thank you
-James Bryant”