Extra Space Storage in Midlothian, IL, offers a wide range of storage solutions, including climate-controlled units, exceptional security, and a drive-in building for easy access. The facility features a covered loading bay, loading dock, and is ADA compliant, making it convenient for everyone. Customers consistently praise the staff for their professionalism and helpfulness. Alex is noted for his uplifting attitude and excellent customer service, while Jacob is recognized for his knowledge and kindness. Mitch is appreciated for his patience and attention to detail, reflecting the commitment to exceptional service that Extra Space Storage is known for. The cleanliness and organization of the facility further enhance the positive experience for customers. Overall, Extra Space Storage is dedicated to making storage easy and hassle-free for all.
The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^ Update: I’m back here again in 2026 and I received great service from Alex!!!!!
June 2026
The manager is very nice and the unit is clean. The manager explains everything perfectly and clearly. I most definitely recommend this unit .
June 2026
Alex and Day were very kind! I needed some help and Alex went above the call of duty! We were going through a horrific time in our lives and Alex was very compassionate and helped us to get everything resolved! Day was very empathetic and kind. We were greeted with a smile and left very happy!
