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“Have used these guys for years. Super convenient for mail boxes, staff is very nice and knowledgeable. They even have an amazing selection of Candles! Highly recommend for shipping needs.”
“Had a shipment delivered to my place of work, Mike Lennon was professional and extremely fun and pleasant to talk to! He had my staff and me laughing and smiling the whole time he was here! Give this man a promotion and a raise, he is a major asset to your company!”
“I am deeply appreciative of the manager’s exceptional service. I had a $20 off coupon that I was unaware had expired. Despite this oversight, she honored the coupon and clarified that such coupons are not valid for gaming equipment. Her willingness to accommodate my request and provide the discount demonstrates her genuine commitment to customer satisfaction. I am extremely grateful for the exceptional service I received at this establishment.”
“had to ship something to Canada to help someone out, while international shipping isn't fun they were super helpful, helped me pack the items and made sure I understood the process, thank you for the help.”
“Alex went above and beyond to get my package. I didn't pick it up in time and it was in the process of being shipped back and I would have had to have waited for it to arrive then be reshaped back to me. But he got it back the next day. I just went to pick up my package today and he didn't even have to ask my name just grabbed my package while I was walking up to the counter. Exceptional customer service, this gentleman deserves a raise!”
“Very helpful in providing a solution to insurance coverage on a very expensive item I was shipping. I came to this location after being told by the very rude manager Doug at FedEx Office on 16th street that what I was trying to do was impossible.”
8:30AM - 5PM
933 W 2nd St, Davenport
Shipping Centers
“Was having issues getting my mail due to my landlord blocking the entrance. Our mail carrier, Jacob, helped solve the problem and made sure I got the right mail and on time! So thankful!!”
“I see a lot of negative comments on here regarding this location I must say that I've had a PO Box at this location for over 30 years and I've always found the people to be very nice and responsive on the few occasions where I had issues with mail delivered to my home address it's always been small issues. In the past I've had 3 packages delivered to my address that were for the same address but different street I've always just taken the package to the correct address and let the people know what happened, I've never considered it a big deal as there are occasions were people make mistakes in all types of business and getting upset or raging against them doesn't ever solve any problems. Sometimes we need to give the same amount of consideration to others that we ourselves would like. For those that don't know the Post Office has an application that can tell you when mail is due to be delivered to your address I've used it for several years it's great. The app. Is called USPS Informed Delivery.”
8:30 AM - 7:00 PM
102 E Kimberly Rd, Davenport
Shipping Centers
“I have never ever been treated rudely by their staff. I do lots of returns from Amazon. I have my packages packed and barcode ready, so I make it simple for them. They always welcome me with a smile. I seen how frustrating/chaotic it gets in there between customers not understanding the procedures of a return for mailing. Maybe they have a few bad days, but no one is prefect . You get treated on how you treat others. Speak to them and wish them a happy day instead of getting upset over your confusion. They are a wonderful staff to me.”
“Bryan helped us with 2 passport renewals today. We missed the walk-in hours, but he accomodated us anyway. He was the nicest, most helpful USPS employee we have met. Fantastic experience! Thank you!”
“A little kindness goes a long way. These ladies endure multiple requests all day long but yet still maintain a positive attitude. I had 4 packages that required extra special handling and Rhonda was very patient to meet my shipping needs (even with a long line behind me). I did not feel rushed and I felt confident that my packages would arrive safely. I went back the next day for my peace of mind (NOT because I felt they were incompetent), and asked more questions. I explained why I was there and Rhonda showed me my packages and was empathetic to my situation. I would not hesitate to mail anything from here again.”
8:30AM - 7PM
2884 Devils Glen Rd, Bettendorf
Shipping Centers
“They have turned this place around. Customer service is very good. Remember though they are a franchise and some of the things they're asked to do are not very renumerative. They are not employees of UPS directly. But they do a great job with a lot of traffic.”
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“The owner and employees at this UPS store are absolutely wonderful. They always treat me kindly and show unbelievable patience. Not only with me, but with all customers no matter how unorganized or frustrating they may be. Ramya is my absolute favorite when I'm able to have her as my representative. She is a model for all public representatives within the business community. She exudes patience and exemplifies a work ethic rarely seen in this new era.”