“Minooka Mini Storage has been a pleasure to work with -- they responded to me in a timely manner when an unforeseen storage issue became apparent. Moving out of the unit went smoothly and this facility is extremely accessible.
Should I need storage assistance in the future, I would happily return to doing business with Minooka Mini Storage!”
“Great customer service. Nice local owners. Helped me find the right storage for my needs. Owners communicate when needed and take pride in their facilities. Good online account setup and billing. Highly recommended.”
“The self check out was very user-friendly. The access codes were a little confusing because you receive a text message which it tells you you will, but it doesn’t give you the gate code. You get an email with the gate code on it but the gate code is so long every time you go in and out, you have to utilize that rather than having sensors on the ground that just open the gate when you leave. The gate code is way too long to memorize, and had a very small star at the front of the numbers that meant you had to hit the star key before you put in the code, followed by the pound. So I had to call customer service to realize that you had to hit the star key. Overall, very happy. In the process of a divorce so utilizing this location right outside our subdivision makes my job a lot easier.”
“Devan was AWESOME today, I needed assistance with getting a storage cleaned out immediately and she was kind and very effective in helping me resolve issues today!”