“I was in your showroom in Mokena on 5/20/2025 needing information on parts for Andersen casement windows. I was directed to Shannon Davis. She was most helpful and courteous and gave me excellent guidance about my problem. Thank you Shannon for your help.
Rich Johnson”
“Menards has one of the most extensive selections of plumbing parts in the entire Chicagoland area. You name it, they have it. Also, their (Rheem) water heater selection is equally extensive and priced very competitively, but I really like their Power Vent water heaters. My previous Power Vent water heater lasted 26 years (it was also purchased at Menards).”
“We’ve been coming here for years and the majority of the staff have been exceptional. Some of the people we dealt with have moved on but today there was one person in the outside yard whose name was Josh that went above and beyond for us. We run a business and I look
For award winning customer service by other businesses and when I receive it, I love to
Write reviews and recognize the person. Good service doesn’t get recognized as often as bad service does. So in conclusion we enjoy shopping at Menards and will continue to do so. Thank you Menards for great service and for Josh. The great attitude and desire to help customers did not go unnoticed.”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“I love the organization and fact that you can look up any item on your phone and locate exactly where it is and self check out. Concerned tho with how many jobs are no longer available due to this.”
“You can find most everything you want. Garden prices I noticeably higher than the other local stores tho. But the selection is better.
I usually always find someone if I need assistance as well”
“I had curb side service and Armando was so very helpful. The toilet wouldn't fit in my back seat so he put it in my trunk and went back inside for twine and made sure it was secure for my ride home. Very kind and considerate young man.”
“The staff is very friendly. They have most things in stock. They also allowed well behaved dogs on leash which is appreciated when you have your dog with you and it's freezing out or to hot to leave them in the car??”
“The store is very clean, very well stocked and the store is well organized. The gentleman who helped us was very professional and personable. We got a person to load our truck and he had a great attitude.”
“Needed to make some fast decisions which Matt was very helpful doing. Also, the options available and overall quality was far greater than any other tile supplier.”