Pet Stores in Moline, IL

“Ken Atwell is always focused on controlling customer flow while checking out. He always greets everyone with a smile even when both registers are 6 people deep. If he's not in management I'd highly recommend it. Good people are hard to find, don't let this one slip away. You can tell the other employees all work well together when he's on the floor.”

“We've been coming here for YEARS. Two of our cats have come from here, 5 of my pet rats have come from here, we special order large amounts of cat food, I've purchased some fish here, we regularly buy treats, food, bedding etc. We're very familiar with this place and have had many many good experiences.For the sake of the business, however, you should really have a word with this one particular employee and I'm sure you'd probably be able to know which one I'm referring to. Short hair, older lady, wears glasses. Not once, twice, or three times, but FOUR times this woman has been incredibly insulting, patronizing, and, frankly, incorrect.In the instance of me purchasing two Dumbo rats, she tried telling me I wouldn't be able to introduce them to my lone female because "rats can't be socialized". Which, that was a year ago and lo' and behold, they did perfectly fine together. Because they're literally built for socializing. That's ignoring the fact that she picked them both up by the tips of their tail--NOT the base. Knowing they were meant to be pets, I shouldn't be forced to feel protective of these animals I haven't even purchased yet because of how they're handled.When I went to ask about purchasing long term feeders for my fish, she got into an argument with my mother about water tower water being dirty and how our filter wasn't enough for US to drink it. Because she "worked for the water treatment plant for 20 years" or whatever. My question is, who cares? We weren't even asking about water quality. We wanted to know if they had long term feeders. THATS IT. We don't need to be patronized about water that you don't even understand.My dad went there today to make sure that he was buying Brussel sprouts because they were mislabeled last time and he ended up buying broccoli--he wasn't angry. Stuff happens. No big deal. He just wanted to make sure this time. Instead she tried arguing that they weren't mislabeled and that he should read the labels better. Tried calling him a liar that he purchased them there at all. Turns around--boom, other broccoli plants are mislabeled as Brussel sprouts. Keep in mind he only asked "are these Brussel sprouts, because last time I grabbed a plant that looked different". And instead of an answer he got called a liar.A while back, I went to buy male guppies. The nice man working in the fish section went to ask her because he was being trained and she tried telling me that it doesn't matter because male guppies will turn female when in a group with only males. LUCKILY, I knew better and made sure to pick out only males. For future reference, no: live bearing fish DO NOT change sexes. Some fish species do, NOT live bearers. It's fine to be wrong, but she's insufferable when pretending she knows what she's talking about.Here's a post I made months ago in my clueless pet owner group on Facebook making fun of it just to prove I didn't come up with this off the top of my head.I love this store and so does my family and there are so many nice workers here! But that lady is such an issue. If she happens to be some type of owner and reads this, then my advice honey? Please hire someone else and take a backseat.Anyways, I recommend this place just steer clear of this lady.”

“I was able to return a few fish that died within the alloted time. The young man, PA, was very polite and efficient. Afterwards, the young man at the register was also very polite. I struggle with speech and they were patient with me. Whoever trains these young people is doing a great job.”

“Great organization. I love and respect what they do. However, I found it difficult to adopt from here. I submitted an application, but never heard back. I called, and the woman said she would call me back sometime soon and that my application was approved. Never heard back. You’d think they’d want to find these animals homes, considering most of them have been here for years. I couldn’t think of a reason why they would behave this way. I’ve called a few times now, and I keep hearing the same runaround. I think I’ll adopt elsewhere.”

“Descent for the most part. Doesn’t stand apart from any other tire shop attached to a chain store. The Folks working the place seemed nice and was pretty quick for the most part and I got outa there in just over an hour tires balanced and rotated for the season.”