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“I opened a Savings Account on yesterday at your Plainfield branch and was greatly impressed with the assistance and customer service received from Jaylen!!! I left with a smile on my face with the assurance I made the right choice in opening this account. Jaylen is a Ray of Sunshine.”
“I want to give a huge shoutout to my banker at NuMark Credit Union her name is Brianda for going above and beyond every time I walk in. Her customer service is top-tier—she’s patient, knowledgeable, and truly makes you feel like you’re a priority. Whether it’s answering questions, helping with paperwork, or just making sure I understand all my options, she’s always on point. You can tell she genuinely cares about her members. Employees like her are the reason NuMark stands out. She definitely deserves a promotion—she’s a true asset to the team!”
“Came in and talk to Dawn Martin about opening a Checking, Savings account and Auto loan. She made the whole process the best ever experience I ever had. Even with all my up and downs in my quest for a new car in this high demand for a picky girl she never made me feel like I was a pain! I highly recommend her and Green State!”
7:30AM - 5:30PM
575 N Broadway, Aurora
Credit Unions
“The staff is great very nice and friendly the reason i give it 3 stars its the phone for me always have me on hold for tooo long or just hang up on me kinda makes me not want to call with any questions but other thwn that its a great bank”
“I was so nervous about my card not working at London and Paris and TokyoAmerica, Scotland and Canada and Mexico but a teller named Antoni helped and now my card has no problems overseas. Now I believe in Antoni”
“My husband and I had the absolute best experience with Jenny in Plainfield. She took the time to get to know us and went through options that would set us up for a successful financial future. You can tell she really cares about her members! We are now planning on moving most of our banking to the credit union because our great experience with her! We also were greeted by the sweetest teller who didn’t let us leave without bringing us a picnic blanket for our family. Definitely recommend!”
“I had a weird and complicated situation and spoke with Katie. Katie was very understanding, patient, and pleasant. I was not only impressed by her professionalism but also her kindness! Even though I made it tough, she was AWESOME! Great job!”
“I have been banking with Earthmover for almost ten years and I cannot express enough that I plan to continue banking with them for as long as possible. I've repeatedly chosen to keep my accounts with Earthmover because of the quality of their customer service and overall assistance. Whether it's loans, fraud assistance, or tech support, I've been treated like a friend and neighbor and given quick and thoughtful help by everyone I've spoken with. Today I was assisted with a tech issue by Cricket and Sasha, both of whom were absolutely wonderful. I work customer service- it's hard to be nice to people after a long week, but these two were awesome. Cricket was super friendly and made me feel so at ease about solving my problem and Sasha was efficient, thoughtful, and offered to follow up with me to make sure my problem was resolved after she referred it. I'm grateful to have such wonderful people looking after my accounts and I hope they are treated with the value and commitment they bring to our community!”
7:30AM - 5:30PM
29W710 Batavia Rd, Warrenville
Credit Unions
“Had problems with a cash transfer after waiting on the line for what seem an eternity,finally, Jasmine came to my rescue . Assissted this old ,agitated, computer illiterate in an on-line transfer that would have been impossible without her expertise,patientance and cool .Thank you Jasmine”
“Poonam is the absolute greatest loan officer. She went over and above so many times and always explains everything thoroughly! She gives us comfort and clarity through our experience. We could not have done it without her and we will forever be her customer! Thank you for your time Poonam!”
“My son opened a new account with his first check and was so excited until the debit card didn't work. We went in two different times, had the pin changed, and still it wasn't working. Finally we got Ms. Mayra Santos. She was able to figure out the problem on the spot and got his card working. He was so excited and thankful for her excellent help. I appreciate not only her quick resolution but also her making my baby smile. His sister just got her 1st check and we will be back to see Ms. Santos to help open her 1st account. I think we've found our banker. Thank you for helping out.Simmons Family”
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“Savings rate could be higher, but their loan rates are very competitive. Recently used them for an auto loan and the process was quite sleek and modern. They were helpful in working with the dealer and getting me processed quickly on approval, and on the day of purchase.”