“I had an amazing experience at T-Mobile thanks to Joe! He took the time to thoroughly review my account and found ways to decrease my monthly bill without cutting any of the services I actually use. I truly appreciated how knowledgeable and transparent he was—he explained everything clearly, answered all of my questions with patience, and made sure I understood exactly what changes were being made.
It’s rare to meet someone who genuinely wants to help you save money instead of just trying to upsell you something. Joe was professional, friendly, and incredibly efficient. I left feeling confident, informed, and grateful for the excellent customer service.
If you get the chance to work with Joe, you’re in great hands!”
“When into the store to switch from boss Amanda was very knowledgeable and explain every plan and help me picked out the phone that fit my needs thank you so much I will continue visiting this location and recommend family and friends”
“I shop from Pezz's ebay shop. They carry the Samsung fast charger, the only one I will use now. And it comes at a wonderful price. Better than anywhere else I've found. They also offer free shipping. I will only buy my phone chargers from here ever since I came across this shop.”
“I am not tech savvy and Jay really took the time to walk through all of our questions and was SO patient. Not only did he stay past closing one time but he even stayed late past close just to make sure my friend and I were comfortable with the phone!
BEST PART YET, Jay let us record him as he walked through step by step so we always had a visual how-to anytime needed!
If you or someone you know has a hard time with technology or remembering steps, you can rely ON THIS CRICKET STORE IN PARTICULAR as much as you can rely on a library for help with digital tasks!!!”