JCPenney is a well-established department store offering a wide range of apparel and home furnishings since 1902. Customers appreciate the quality products available for kids, men, and women, as well as footwear, jewelry, and accessories. The store features a beauty department with skincare and makeup from popular brands, including Black-owned brands through Thirteen Lune. Many reviews highlight the exceptional customer service at JCPenney. Shoppers have praised employees for their kindness and knowledge, particularly in the beauty department, where helpful staff members provide information about discounts and offers. The salon inside the store also receives high marks for its quality service, with customers expressing satisfaction with their haircuts and the selection of brand-name hair products. Cleanliness and organization are noted as standout features of the store, making it a pleasant shopping environment. Customers have shared positive experiences, noting that employees go above and beyond to assist them, whether it's guiding them to different departments or helping with pricing. The store’s sales and promotions are also well-received, with many shoppers taking advantage of deals and even opening store credit cards for added discounts. Overall, JCPenney in Montgomery, IL, is highly recommended for its great products, friendly staff, and impressive service.
Been awhile since I went to JCPENNEY and this visit was extremely positive. Mecky in the men's department was very helpful. She helped my teenage nephew get the correct measurements for his homecoming outfit AND found the clothes in those sizes. Very happy.
May 2025
Excellent prices and good customer service. Check online for an additional coupon.
May 2024
My experience in the Hair salon was great!I really recommend this place for everyone, they do an excellent job!
