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“Jesse was very knowledgeable! I am so thankful that he was able to help me out with an urgent purchase on a great mattress and box spring! Thanks Sleep Outfitters of Batavia!”
“Ron was so very helpful & we left very happy with our purchase today! Excited to replace our old mattress with the new Beautyrest Ron helped us pick out today. Looking forward to the adjustable base & new pillows also. Thanks again, Ron!”
“Zack was incredibly friendly and helpful. I'm always worried about pushy salespeople, but Zack made sure to only give me the features and price that were best for me. Of course, he recommended some additional options, but he did not pressure me about any of them. I tried a few mattresses, found the one I wanted, bought it, and scheduled delivery all in about 20 minutes.”
“I went to this location looking for a mattress.
I was greeted and helped by John, I told him what I was looking for and what I had in mind. He patiently showed us different options based on what I wanted. He was very knowledgeable, and informative about the difference between my options.
Bought a mattress and pillows, with ease and peace of mind, definitely recommend this store for good prices, and friendly, helpful staff.”
10AM - 8PM
740 Illinois Rte 59 #100, Aurora
Mattress Stores
“Jay helped me and my partner pick a bed and pillow out. He made the process very easy and smooth! I’ve never had a tempur-pedic before, so I’m so excited! Great store through and through!”
10AM - 7:30PM
2950 Walter Payton Memorial Hwy, Oswego
Mattress Stores
“Five-Star Review for Jessica's Outstanding Customer Service
I had the absolute pleasure of working with Jessica, and I can't speak highly enough of the experience. From the moment our interaction began, Jessica displayed a level of professionalism, warmth, and dedication that truly set her apart.
She was not only incredibly knowledgeable and efficient, but she also made me feel genuinely valued as a customer. Jessica listened carefully, addressed every concern with patience, and went above and beyond to ensure everything was resolved quickly and thoroughly. It’s rare to come across someone who combines such exceptional customer service skills with genuine care and empathy.
Thanks to Jessica, what could have been a frustrating experience turned into a smooth, even enjoyable process. She is a true asset to the team, and I hope her hard work and amazing attitude are recognized and appreciated.”
“American Mattress was the 3rd place we stopped to shop. We liked the idea of it being family owned and a sale was in progress. Our salesman was personable, and very helpful. We got a great deal on a twin mattress for our guestroom daybed.
Needing our own queen mattress replaced soon, there's no hesitation to return to American Mattress.”
“Chuck at Matress Firm was a great help and knowledgeable about the mattresses. No hassle just wanted to make sure we had the best fit for the best night sleep.”
“Always an incredible experience at this location. Their service, attention to detail and passion to help people sleep better to live better lives is evident. ⭐️⭐️⭐️⭐️⭐️”
“We’ve been looking for a king size mattress on a tight budget. Before we found Graham at Discount Mattress, we were looking at used mattresses in the same price range. Graham greeted us quickly and gave us great NEW options in our price range with zero pressure to buy. We bought it within the hour and the delivery is very affordable and quick as well! Definitely recommend!”
10AM - 7PM
1120 Illinois Rte 59, Naperville
Mattress Stores
“This is the 3rd time we have ordered from Penny Mustard and every time has been exemplary. Jeff was very helpful and patient while we debated on which piece and in what fabric we wanted. We received our furniture quickly and exactly when expected. The gentleman delivering the furniture were very efficient and respectful of our home.”
“We bought our couch from Hometown Furniture a year ago. The owners were so helpful, explaining options and prices. They were so patient while we made decisions and made sure we had the right measurements for each, not pushy at all like your bigger furniture chains. More recently, a cushion had a tear, and Hometown facilitated the outreach to the manufacturer for the replacement covering. I am so thankful for the hometown store they are. Definitely recommend if you are looking for new furniture!”
“My wife and I shopped at the HassleLess Matress store in Batavia on May 5. The process was painless and we took our time making our decision to make our purchase. We made our order by phone since we had a few questions, and the representative was informative and professional. The next morning, our new mattress and adjustable base were delivered to our home and set up promptly. The price and service were both amazing and we highly recommend HassleLess Mattress for your bedding needs!”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
10AM - 7PM
1598 N Farnsworth Ave, Aurora
Mattress Stores
“I ordered a sectional and bed frame from here Feb. 27 and it was delivered the next day Dulce was so great and professional, the guys Fabian and Manuel set up both which was fast . I definitely recommend buying from them.”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
10AM - 9PM
545 Illinois Rte 59, Aurora
Mattress Stores
“Jorge was great sales rep, he allow my daughter and I to look without any pressure and answered all our questions and made the purchase quick and easy. Call him after to make a change and he helped without hesitation and confirmed I received the new purchase sale and delivery day.”
“Sheryl and Howard at the Aurora, IL SleepNumber Bed location are a Dream come True. Knowledge, Advice, and Second-to-None customer service... in the store, over the phone, LOVE IT!!!!!!”
“I moved from Chicago to NY recently and my movers incorrectly assembled my bed causing it to break immediately when I sat down on it. I called Baxton to ask about a bed I had purchased from them over 3 years ago so I could purchase the correct parts to repair my bed. I spoke to Ali who was incredibly kind and helpful, going as far as to contact Baxton’s other store to see if they could pull my purchase information. Through her help, I was able to identify my exact bed model and will be having it repaired soon. There was no incentive for her to go out of her way to help me, considering I wasn’t a prospective customer but she had me send her pictures of the bed and worked with me to identify the bed. It’s rare these days to experience good customer service (I’ve been receiving awful customer service my moving company) and I’d encourage everyone to use Baxton. Plus, the bed I have is fantastic over 3 years later. Thank you to Baxton, particularly Ali for her outstanding service and help.”
“We had a great experience shopping for a new couch at this Aurora/Naperville IL location. Karla was our salesperson and very responsive once we decided to purchase a few days later and worked with her and John over the phone. Thank you and we love the furniture.”
“Allen welcomed us with a very caring and helpful way. He made our experience very easy and fun. Miguel is great at handling the finances and provided us with more discounts to boot ?”
“Sania,Our salesperson, was lovely to work with. Patient and enthusiastic.
The problem was with the extras-a product protection arrangement and getting an Ashley credit card. The expenses for these 2 services totaled over $500, and we were not told the cost, but found out once we got home. We went in the next day to remove both, and it was no problem. Buyer beware.”
“Have purchased furniture from Nicks several times. Nick and his team go above and beyond to find what you're look for, have great prices, excellent delivery and convenient assembly service.”
“Good experience. I was lucky to catch a sale when I really needed some replacement items. Sales person was really good and made sure I knew what all the available options were.”
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“We stopped in the Mattress Firm on Orchard and Rte 30 to look for a queen mattress and an adjustable queen base. We were really fortunate that Jessie was there to help us understand the differences between the various mattresses and help us understand which one best suits our needs. Jessie allowed us to experience the features of the various adjustable bases and we can hardly wait till it arrives so we can experience how comfortable it feels. We recommend stopping in that store!! Jessie can help you find what you’re looking for!!”