Pet Supplies Plus Montgomery is a locally owned franchise with everything needed for furry, scaly, and feathery pets. Customers find it a sweet store with very welcoming and knowledgeable staff who love pets. Many call it their favorite or the best little pet store for finding food and treats, noting competitive prices and frequent sales on necessities. The pleasant layout and good location are also appreciated. The store offers full-service grooming and self-service pet washes, with reports that they do a nice job at comparable prices. However, they can be very short staffed, potentially leading to a wait for appointments. While excellent for general needs, the in-store inventory mainly caters to common pets; for exotic animal goods, ordering online is advised. Shopping options include in-store visits, online with free curbside pickup, same-day delivery, or autoship. Most experiences are positive, with staff described as polite and accommodating, though some managerial service issues have been noted.
