U-Haul Moving & Storage of Montgomery offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the great customer service at this location, noting that staff members are friendly, supportive, and attentive to their needs. Rosie, in particular, is praised for her helpfulness, guiding customers in selecting packing supplies and going above and beyond, even assisting with carrying boxes. The staff’s attention to detail is evident, as one employee noticed a hatch left open and called to inform the customer about a wet carpet after a rainstorm. The new employee is described as personable, hardworking, and caring. The location is also appreciated for its accommodating scheduling, making moving easier by offering flexible drop-off and pickup times, along with assistance from recommended movers. The facility provides convenient amenities such as a donation area, 24-hour access to storage units, and online reservations. Overall, U-Haul of Montgomery is noted for its helpful staff, customer-focused services, and a smooth, stress-free moving experience.
