United States Postal Service
Post OfficesHours:
1899 Village Center Pkwy, Montgomery IL 60538 Hours
About United States Postal Service
The United States Postal Service location at 1899 Village Center Pkwy offers walk-in passport services. It is regularly described as understaffed, leading to long wait times when busy. However, the staff receives consistent praise. Reviews highlight fantastic, pleasant, and awesome employees who provide great customer service. Specific commendations note that staff members are patient, professional, efficient, kind, thorough, and accommodating. They are credited with making the passport process smooth, easy, and seamless, going above and beyond to explain everything and help customers. Many reviewers recommend this location for its passport services.
Most Recent Reviews
August 2025
The lady with braces and dreadlocks is extremely rude and un helpfull
August 2025
I could not believe my mail carrier ask me to fix the wholes in my yard i was working in so he didn't trip.. I mean damn dude stay out of the Grass and just do your job
July 2025
Understaffed. Expect long wait times if busy.
Edit; the staff is fantastic, however the understaffing issue is still a big problem
More Comments(78)
Nearest USPS Stores
- Montgomery, Illinois
