HORRIBLE!!! AUTOMATED DOESNT WORK! EMPLOYEES HAVE NO INFORMATION! STARTING NOT TO TRUST THEM!! NO ONE CAN GET AMY INFO ON WHATS GOING ON WITH THEIR ACCOUNTS! HORRIBLE!!
January 2021
Residential loan department leaves something to be desired. She became rude and unprofessional during our process. We refinanced one home and purchased a condo in another state within a few months time and she didn’t show up to either closing. I never met her one time. I would not recommend the loan department.
November 2019
We are beneficiaries to trust administered by First Midwest Bank Joliet. They are a complete joke. Not a lick of business sense between the trustee or Vice President. They rely on attorneys for simple analysis and then bill the beneficiaries. So much for a fiduciary relationship.