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February 2024 by JXT Thomas
People seem to hate their job here. Are you paying these guys in scooby snacks or something?
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February 2024 by Sylvia Gro
Horrible customer service!!!
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January 2024 by Amy Maranan
On December 30 my kids went to MG usps for passports. Brenda was very nice and helpful even when we had made some mistakes. Today-January 6, my husband and I went for passports. We were greeted by Alvin who was rude from start to finish!!! We had made a mistake on our form which is easy to do, as the instruction online don’t match what you’re supposed to do, he held up my form and said “why did you do this?! Why did you do this!!” Excuse me?! I also work with the public and would be fired if I spoke to customers this way! Then while we fixed our one paper that was wrong, he sat there and brushed his beard with a brush while he waited!!!! Unreal. I will avoid my own post office now-maybe that’s what they want. I pay big taxes for them to sit there and be rude!! I couldn’t believe it.
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November 2023 by Lailyn V Oribello
Excellent employees
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September 2023 by Tracy Quilici
If I could give our mail carrier, Jennifer Colon, more than 5 stars, I would! In the 25 years that I have been in my home, I have never had a more wonderful mail carrier. She is always friendly, considerate, responsible, and dependable. Jennifer goes out of her way to be helpful. She even leaves treats for my dog (he loves her, too)! Before her, I would get mail that wasn't mine and "holds on mail service" would never happen when they were supposed to! It's sad that people only write reviews when someone is bad, so I am happy to write a review about someone doing an outstanding job!
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September 2023 by Josue Bueno
I have nothing but a positive out look on one of there carriers. Jennifer by far is the friendliest carrier I have encounter from this location. She has always been very helpful with a willingness. Thanks Jennifer.!
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September 2023 by hajji nordin
Jennifer Colon is such a great carrier, always reliable, friendly and accurate. we are very happy to have her as our carrier.
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September 2023 by Perla Silva
Jennifer Colon is the bestest mail carrier! Provides great service with a smile on her face that doesn’t disappoint! Reliable, accurate and selfless! She’s a keeper! ?
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September 2023 by Marge Monreal
My mail carrier Jennifer is so nice and courteous and helpful a well. More mail carriers need to be more like her.
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July 2023 by Heidi Stilling
Went to buy 2 postcard stamps.I was told they were out, unless I wanted to buy a sheet of 100. My disappointment was apparent. I as told my attitude was not appreciated.Seriously? How can u be out of single stamps…sorry, if my attitude was not of joy? I had to buy 2 regular stamps…Next time, I’m going to Skokie.
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May 2023 by None B.
Horrible customer service. Stay away from this place. The big guy should never work with customers. What a p*****
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April 2023 by S P
I actually had a pleasant experience today at this branch. Window clerks were all friendly, and there were serval working so no line. Thanks ☺️
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April 2023 by Evan M.
I read the bad reviews about this location and thought to myself it can't really be this bad. It REALLY is that bad. Also, most of the complaints seem to be specific to one person who based on the reviews is the same guy I was fortunate to deal when trying to get my wife and kids passport applications submitted. Never in my life have I felt like a second class citizen until today after this experience. Unfortunately, based on other reviews here, the USPS doesn't care about the taxpayers funding them just like every other government run agency. Hopefully soon the old motto government for the people by the people will come back again.
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March 2023 by Jim Guan
We mailed the car title to my daughter in the apartment in Morton Grove. We tracked and it showed that it was delivered. But my daughter never received it. My daughter went to this post office. The Supervisor showed to my daughter that someone signed with my daughter's name and received the package. They took no action. I had to file the missing claim in USPS. After I filed the claim, the supervisor called me, but still insisted that my daughter signed and they delivered to my daughter.
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February 2023 by Ramo Duric
Very disrespectful, came in with the few pieces of mail hoping to ship it, stood in line waiting for clerk to call me, and while I am waiting few people came in and she called them instead of me , I raise my hand and just gesturing lake what's going on, she ( African-American lady ) says I was in the wrong lane ( how was I in the wrong lane I was all by myself there) even if I was """in the wrong lane""" she could say something that somehow telling me to move over not just taking somebody behind me like punishing me or something,, this is not the first time this is happened in this place, they needs to be restructured or closed down,,, went to Glenview on Patriot Boulevard In and out.What a joke !!!!
