At the Xfinity Store by Comcast in Morton Grove, IL, customers can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. They can also make payments or pick up and exchange equipment. Customers have praised the store's staff, particularly Corey and Monica, for their excellent customer service. Corey was described as great, informative, and truly appreciated for his help in picking up a router. Monica was praised for making the process of signing up for internet service smooth, as she was patient and provided outstanding customer service. The store was also commended for its efficient handling of equipment returns, with customers reporting no waiting and the staff processing both their own and their neighbor's returns right away without any problems. Overall, customers have expressed a preference for the in-person experience at the Xfinity Store over online support.
Great customer service! A little wait time but it was not to bad.
July 2026
I had a petty bad experience at this location.. just because I had a small bill of $37 bucks that was due with active service. They would not figure out why my phone wasn't working until my bill was paid in full. I was very disappointed because 20 years with TMobile they never refuse to help me if I had a bill
February 2026
Yianna was super helpful. Came in for some new devices. Walked out in a short time with all of them set up and ready to go. Thanks for the help.
