{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Paul provided one of the best customer service experiences I’ve had at a cellphone store. He was knowledgeable, patient, and took the time to walk me through all my options when switching plans. He even found me a better price than what I was previously paying. I truly appreciate his professionalism and support. thank you again!”
“Great reps at this location. They helped me and walked me through my options on how to switch over to Verizon. The whole team was very nice and easy to work with.”
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“I visited on a Sunday and desperately needed to upgrade my phone having not done so in almost 6.5 years. I’ve always been a Verizon user and the phone trade-in experience was so painless that I was waiting for the other shoe to drop the whole time. So very thankful it was remarkably easy to work with their staff who answered all my annoying questions with care and attention AND could tend to other customers simultaneously. Chris held it down! He was super knowledgable and made the visit way less stressful than I was making it in my head. I’ll be back here again for sure!”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“Brittany was super fast and helpful with a new device transfer thank you Brittany!! Great music and vibes happening in the store as well 10/10 experience all around”
“I went in today to get help for a phone and Brenda got me set up with a new phone and got my information to the new phone since I don't know much of these things but thankfully it all turned out good”
“Massive shout out to Robert. He was absolutely the best at handling our issues.
My family is spread across 3 different states, and we were transferring 5 line and home internet. Robert was extremely getting us transferred over and got us well settled in.
I know a lot of people give bad reps for authorized retailers, but I’ve had nothing but a great experience here.”
“Thank you edoar it's always lovely to come in and see this young man always so helpful and attractive please everyone come in to this store great help great service.”
“Jeremiah and Kenneth are super helpful. I am extremely happy with my new phone and watch purchase! I’ll be going to them going forward for my Verizon needs.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
9:30AM - 7PM
3748 N Kimball Ave, Chicago
Internet Service Providers
“My customer service representative Abel made my visit to get a new phone fun! he was extremely knowledgeable and seemed to know exactly what I wanted in a phone!”
“The young lady Sasha was a great help with me today informed me of things I needed to know that would make purchasing a phone inexpensive and easier totally fixed my situation and I left with a smile she’s awesome gooo Sasha”
“I stopped in this store because my phone wasn't working after leaving another MetroPC. Thanks to Vzma and her colleague, they figured out the problem and got my phone working! They both were so nice and took the time to figure out the issue. Thank You!”
“Great service. I came to visit the city and I needed to buy something for my phone and I found it. They are one of the places where you go for service and leave happy ?”
“Just moved to Chicago (first month here) and kept having phone issues. The manager with the cool hand tattoos helped me twice — she was amazing, patient, and actually fixed my problems. I forgot her name but she's the real reason for this 5-star review.
I came in 3 other times when she wasn't there, and honestly? Some of the team didn't even try to help. I'm not trying to single out everyone — if you have work ethic, this isn't about you. But if you don't… you know who you are. Customer support isn't easy, but come on.
Still, that manager alone deserves all the praise. Thank you!”
“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”
“My building has used USA Wireless before DirecTV and now ... The Owner and admin ie. Warren/ Steve /Keith /Ryan are patient and extremely customer centered. I needed an update and John was my technician who is very comfortable with resolving connections and repair and with a pleasant personality.
Congratulations on this long term company at 400 N. LaSalle!”
“Had a great experience with the rep at this location. His name is Edy and he made my overall experience positive. Had a terrible experience with my previous network and the transition was seamless and he explained all of the plans very well. Give this guy a raise.”
“Alex helped me get a new phone and tablet. I appreciate his patience and explained the promotions to me clearly. I highly recommend coming by and ask for him to assist you.”
“Yvette was very helpful and patient we gota free upgrade and she helped us transfer all of our information to our new devices she answered all our questions and reassured us we wouldn't loose any information”
“The Young lady that was working there today was so friendly and kind. Went over my questions and gave me different options for a device to add to my line. Will be coming back!”
“Last minute transaction for a new line for my kid. Did not the woman's name, visited 5:30pm on a Sunday. Was likely one of her last customers. She was thorough with what I wanted accomplished. Great store every time I've visited.”
“I had a great experience with Vanessa. She was very professional, patient, and helpful while I visited the store on 6/20/2026. Her excellent customer service and positive attitude made the whole experience smooth and pleasant. I truly appreciate Vanessa's help. I highly recommend this location.”
“This was an absolutely wonderful “Experience!” Truly- Nathan was patient, funny, kind and focused as he guided me through my purchase process. Not only am I happy with his customer service, but I will be sure to come here to this location for any of my T-Mobile needs and future purchases!”
“This T-Mobile has the best service! The person that helped me was John and he’s very helpful! Thank you John! Much appreciated! I got this beautiful outdoor blanket for my Tuesday freebie!”
“Paco did excellent customer service and taking care of my roommate getting new phone. He even helped me get a deal for myself. Super satisfied with this T-Mobile location.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Monica was very helpful with resolving my cable box exchange issue. I originally brought my cable box to XFINITY Arlington Heights. They were out of stock so they gave me a wireless box which did not work. I then went to XFINITY Morton Grove, they had the type I needed
They were originally unable to add it to my profile because my profile said I could only use Wireless
She called XFINITY Support and they were able to add it.”