The Bank of America Drive-thru ATM location is committed to providing helpful and professional service, with staff members like Sabrina Herrera receiving high praise for their friendliness, expertise, and dedication. Customers appreciate her willingness to go above and beyond, helping with tasks such as opening accounts and addressing banking needs with a smile. Despite some occasional inconveniences when the bank appears busy, overall experiences are positive, and staff are attentive to customer needs. The bank follows CDC guidelines to ensure safety, including enhanced cleaning procedures and restrictions on the number of clients allowed inside at one time, which may lead to temporary changes in hours. Customers are encouraged to use the mobile app or website to check hours and available services. While most reviews highlight excellent service, some mention dissatisfaction with certain services. Overall, the location strives to serve customers efficiently while prioritizing safety and professionalism.
Amalia Cornejo is so helpful and friendly and so professional in everything, was great experience in general
May 2026
I visited the bank of America, chicago , to create an account and I had a great time , the associate who helped me Amalia cornejo was a sweet and kind person who had a great respect for me and my friend , I appreciate the service I have got and I am grateful, thank you.
May 2026
I have a great experience. Best costumer service, wonderful hospitality with Amalia Cornejo
