The Costco Tire Center is known for providing excellent customer service and timely work. The team is polite and professional, often finishing jobs like rotations and repairs before customers finish shopping in the store. While walk-ins can face a significant wait time, having an appointment is recommended for more efficient service. The location also offers a helpful self-service air station. Some reviews highlight staff members who go above and beyond, offering patient explanations and urgent help even close to closing time. This dedication creates strong customer loyalty. However, reaching the center by phone can be difficult, with some customers reporting long hold times or disconnections. Overall, many customers report stellar experiences and strongly recommend the team for their customer-obsessed service.
Over two hours for tire rotation with an appointment. What does one have to do to get reasonable turnover time? Might consider a different place to get tires from in the future. Been happy so far and love the tires, but I’m still waiting.
May 2025
i had a huge tire lodged into my tire and it was 30 minutes before closing. patrick was able to take my car in and fix it— thank goodness!! can’t thank the team enough for their service. 10/10!!!
November 2024
A 10AM appointment means the tire tech doesn’t get in till 11 and won’t finish till 3PM
