Discount Tire in Mount Prospect offers a wide selection of tires and wheels, along with essential services like tire installation, rotation, balancing, flat repair, and free air pressure checks. Customers appreciate the fast service and friendly management, highlighting that the store stocks popular tire brands and can handle custom orders to fit various vehicles, including cars, SUVs, and trucks. However, there are mixed reviews regarding the customer experience. Some customers reported issues with appointments, stating that even with scheduled times, they faced long wait times and confusion about service estimates. A few mentioned items like valve caps being forgotten after service. Others expressed concerns about receiving tires from different production dates, emphasizing a desire for more transparency during the installation process. Despite some negative experiences, many customers have praised the quick and honest service at Discount Tire, making it a reliable option for tire needs. Overall, while the store is recognized for its product selection and service, there is room for improvement in appointment management and customer communication.
