About Four Points by Sheraton Mount Prospect O'Hare
The Four Points by Sheraton Mount Prospect O'Hare offers a mixed experience for guests. While the property is well-maintained and the staff is generally friendly, there are some areas that need improvement. Some guests have reported issues with pests and cleanliness, with rooms and the lobby not being as clean as expected. The lack of complimentary breakfast and the limited service, with rooms only being cleaned every other day, have also been noted. However, the hotel has been praised for its comfortable rooms and beds, as well as for the staff's efforts to address issues, such as upgrading rooms for special occasions. Overall, the Four Points by Sheraton Mount Prospect O'Hare provides an average experience, with room for improvement in certain areas.
snow storm and had to cancel a flight and had to book a last minute hotel, thankgod I found this gem!
October 2025
Needs pest control. Multiple nights and still had spiders. Also in other rooms. Maybe because of renovation, but I was rewarded membership points. Thanks but no bugs please.
October 2025
Excellent hotel with all the good facilities..Enjoyed my stay here and very close to Ohare.
