About Four Points by Sheraton Mount Prospect O'Hare
The Four Points by Sheraton Mount Prospect O'Hare offers a mixed experience for guests. While the property is well-maintained and the staff is generally friendly, there are some areas that need improvement. Some guests have reported issues with pests and cleanliness, with rooms and the lobby not being as clean as expected. The lack of complimentary breakfast and the limited service, with rooms only being cleaned every other day, have also been noted. However, the hotel has been praised for its comfortable rooms and beds, as well as for the staff's efforts to address issues, such as upgrading rooms for special occasions. Overall, the Four Points by Sheraton Mount Prospect O'Hare provides an average experience, with room for improvement in certain areas.
Carpets need cleaning for sure. Shower slow and drains slow. Otherwise decent but not quite marriot standards
June 2026
Currently staying here. The hotel is clean, quiet, and comfortable. I slept very well. Great option for anyone looking for a peaceful and convenient place to stay.
June 2026
Nice rooms and are clean. Hotel is very nice and in a great location close to the highway.