NorthShore Medical Group is a healthcare provider that has earned a mix of feedback from its patients. It is part of Endeavor Health, a large health system in Illinois known for its commitment to delivering personal patient experiences and convenient access to quality care. Many patients appreciate the efficiency of the services, especially in the lab, where some have reported quick and painless blood draws. Positive experiences often highlight friendly staff members who provide excellent care. However, there are also reports of inconsistent service, with some patients encountering rude or cold staff members during their visits. The waiting times can vary, particularly due to the busy nature of the lab, but some patients have noted helpful gestures from the staff, such as providing water while waiting. While many have praised their long-term relationships with doctors who listen and engage with their health needs, concerns about the appointment system and communication have been expressed. Overall, NorthShore Medical Group has a dedicated team that strives to support patient wellness, although there are areas where improvements could enhance the patient experience.
I was there for lab work in the morning on July 8. The tech maybe new there - not seen her before. She is so cold, rude and the needle hurted so much. worst experience so far at that location.
March 2024
I had to leave this location after waiting 50 minutes on a Saturday for blood draw when I should up 20 minutes early for an appointment. The worst part was the very impolite technician. This girl needs to practice basic manners. I will not return to this location.
January 2024
I was in and out in less than 30min for a blood draw. Dana was amazing. Quick and painless and she had the sweetest demeanor. Will come back here if I need care in the future.
