NorthShore Medical Group is a healthcare provider that has earned a mix of feedback from its patients. It is part of Endeavor Health, a large health system in Illinois known for its commitment to delivering personal patient experiences and convenient access to quality care. Many patients appreciate the efficiency of the services, especially in the lab, where some have reported quick and painless blood draws. Positive experiences often highlight friendly staff members who provide excellent care. However, there are also reports of inconsistent service, with some patients encountering rude or cold staff members during their visits. The waiting times can vary, particularly due to the busy nature of the lab, but some patients have noted helpful gestures from the staff, such as providing water while waiting. While many have praised their long-term relationships with doctors who listen and engage with their health needs, concerns about the appointment system and communication have been expressed. Overall, NorthShore Medical Group has a dedicated team that strives to support patient wellness, although there are areas where improvements could enhance the patient experience.
Blood results were not transferred to the doctors office. So sad.
September 2024
Never go here. Came in as a walk in and they let two others who came in later go before me. Service was extremely unprofessional and not caring about the time of mine they wasted.
September 2024
Receptions are always pushing us away from seeing a doctor. Can't even do their job. They just talk about one thing again and again every single time. Don't even listen to their customers. Can't even see my order on paper or her computer even tho she is wearing glass. People are sloppy.
