Total Wireless is highly praised for its exceptional customer service and friendly atmosphere. Many customers highlight the assistance they received from employees like Shani and Jocelyn, who are known for their expertise and helpfulness. Shani, in particular, is recognized for her ability to explain processes clearly and assist with phone upgrades, ensuring that customers do not lose their personal data. Newcomers to the store, such as those visiting for the first time, report feeling welcomed and well-informed about their options. The store also offers competitive deals, making it a preferred choice for many. Overall, Total Wireless is celebrated for its professional staff and inviting environment, fostering a loyal customer base.
I really love this place. It was my first time total wireless. Customer service is really good and Angelica providede all thee details and i'm really happy. Though she is beautiful too.
July 2025
I love going into the store because they always welcome me in like family and anything I need help with Jocelyn always helps me with. We need more people like her!
June 2025
I am very pleased with the service I received, a nice, friendly young lady whose name is Shani, if I remember correctly. Thank You.
