Total Wireless is highly praised for its exceptional customer service and friendly atmosphere. Many customers highlight the assistance they received from employees like Shani and Jocelyn, who are known for their expertise and helpfulness. Shani, in particular, is recognized for her ability to explain processes clearly and assist with phone upgrades, ensuring that customers do not lose their personal data. Newcomers to the store, such as those visiting for the first time, report feeling welcomed and well-informed about their options. The store also offers competitive deals, making it a preferred choice for many. Overall, Total Wireless is celebrated for its professional staff and inviting environment, fostering a loyal customer base.
Maria is really nice and friendly helped me tranfer my apps to my new phone
August 2026
Maria is amazing!!! she was able to help me recover my gmail account and hooked me up with a new phone and tablet for my kids!!! i love coming to this store. the girls are always so friendly
July 2026
We were having a horrible time with phones. Jocelyne took the time to not only correct the situation but also helped improve our service. We are so grateful to her!
