AT&T Store in Mt. Vernon is a well-managed business known for its friendly staff and excellent customer service. Customers can find a wide range of products, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless data plans, including prepaid options without annual contracts or credit checks, as well as unlimited data plans that include nationwide AT&T 5G service at no extra cost. Reviewers frequently highlight the helpfulness of the staff, with specific mentions of employees like Timothy and Brandon, who go above and beyond to address customer issues and concerns. Customers appreciate how the team takes the time to explain billing details and find solutions to problems. Many have shared positive experiences, noting that their concerns were met with patience and knowledge, leading to satisfactory resolutions. Overall, the AT&T Store in Mt. Vernon is praised for creating a welcoming atmosphere and delivering exceptional service, making it a reliable choice for anyone in need of mobile services or devices.
Olivia was extremely helpful with everything we needed. She made our experience trading in phones wonderful and painless. And we weren't there for 5 hours!
July 2024
Oliva is the best! Super helpful and knowledgeable!
July 2024
This store is managed very well by very friendly management. The techs are great as well. They have always helped me get through any issue I’m experiencing