2 - 6PM 10AM - 1:30PM
110 Davidson Ave, Mt Vernon
Banks
“Went in to cash a personal check from work and Haley Thompson helped me set up an account while helping everyone in else she did a tremendous job multitasking and answering any questions I had highly recommend anyone whos interested in opening a new account”
“Have been a customer for a little while and I have always been amazed by the level of service to their customers by the staff. I've had two major issues that they have helped me with. No other has gone above and beyond like these guys. Customer care is #1!”
8:30AM - 4PM
413 S 34th St, Mt Vernon
Banks
“My mom and I went in today to get financing for a place for myself. We dealt with Pharrah Decker. I'm in a bit of a situation and expressed to Pharrah that we needed this process to be expedited as much as possible, and she was absolutely amazing. She was so kind and thorough. She went above and beyond to help me out. She gave me information on some things I'll need moving forward and was just in general, wonderful to deal with. I've been through a few home loans, and this one was by far the best experience I've ever had. Pharrah gave me such peace of mind. She's so knowledgeable about what she does and really makes you feel comfortable with your choices. I can't recommend her and this People's National Bank branch enough! Thank you, Pharrah, for all you did for me and my mother!”
“Whitney at the mt vernon location is an amazing employee. I called asking about bedit cards for my 10 and 11 year old and she helped me out above and beyond. Also made me feel confident in my decision to start financial independence and stability at a young but responsible age. She helped me set up the greenlight accounts and app for us. My kids can now transfer their own allowance between checking and savings. There are options to set goals and chore lists. Whitney was absolutely correct in how great this is! They have willingly completed all their chores and even mine to get some extra dollars. Great thing. Whitney told me every detail I needed to know. She even called me back to check up and offer further assistance. I mean top notch customer service. This bank and the employees at the mt vernon location are welcoming amazing people.”
“Michele and Shelley are all pro. They have superior customer service skills and they consistently amaze me with their patience and diligence. They are so great with handling my family member with dementia. I wish I could hire them as caretakers. They deserve raise, immediately!”
“I brought my son here to cash in his piggy bank. The lady (I believe her name was Angel?) Walked us through every step of the way, was patient enough to listen to everything he was going to buy with his newly acquired $30, and even let us go back and look at the machine that sorts the coins. Then she insisted he take two suckers, one for now and one for later.I've been a member of this bank ever since I got my first job, and this branch in particular has always had the best staff. I go out of my way to come to this location and am always rewarded for it.”
“I recently did the first time homeowners’ loan through Community First Bank of the Heartland and I am so thankful to have worked with Karen Pelker through this experience! There truly is not enough words to explain how great she was to work with. I was completely clueless on how to even start this process and she explained everything thoroughly every step of the way and provided all the best options available for me. I highly recommend Karen for anyone looking to buy a home!!”
“At the Mt Vernon Illinois branch today, April gave fantastic customer service. She was courteous, professional and helped out even when she didn’t have to. Thank you April for making my wait shorter. They are lucky to have such a great employee!”
9AM - 4:30PM
3303 Broadway St, Mt Vernon
Banks
“Thank you for always assisting me to make complicated transactions much easier. Have always received fast, very satisfactory help when I've needed it. Thank you!”