O'Reilly Auto Parts store #1462 in Mt. Vernon, Illinois, offers a wide range of parts, tools, and accessories. Located at 2911 Broadway Street, the store provides convenient services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers also benefit from resurfacing brake rotors and drums, as well as a free Loaner Tool program for one-time projects, with a refundable deposit. The staff is known for their helpfulness and patience, often going beyond expectations to assist customers in difficult situations, such as helping with car repairs or retrieving tools from their homes. Many customers praise the knowledgeable and polite store managers and staff, emphasizing clean store environments and excellent customer service. Several reviews highlight staff members’ willingness to assist, including installing wiper blades and loaning tools, making customers feel cared for. Overall, O'Reilly in Mt. Vernon is recognized for its friendly, helpful team and reliable services, making it a trusted choice for auto parts and repairs in the area.
Cole and Jack are great to work with, they make sure you get what you need and are kind to help you out. Austin however, not so much. He’s very abrasive and short, doesn’t have good customer service. Always ask for Jack or Cole!
February 2026
Gavin is very friendly and helpful. OReillys is our go to when we need help with our vehicles —5 stars
February 2026
The staff here is always so friendly, knowledgeable and helpful with excellent service. The store is clean, organized and well stocked. They always go above and beyond to help me.
