O'Reilly Auto Parts store #1462 in Mt. Vernon, Illinois, offers a wide range of parts, tools, and accessories. Located at 2911 Broadway Street, the store provides convenient services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers also benefit from resurfacing brake rotors and drums, as well as a free Loaner Tool program for one-time projects, with a refundable deposit. The staff is known for their helpfulness and patience, often going beyond expectations to assist customers in difficult situations, such as helping with car repairs or retrieving tools from their homes. Many customers praise the knowledgeable and polite store managers and staff, emphasizing clean store environments and excellent customer service. Several reviews highlight staff members’ willingness to assist, including installing wiper blades and loaning tools, making customers feel cared for. Overall, O'Reilly in Mt. Vernon is recognized for its friendly, helpful team and reliable services, making it a trusted choice for auto parts and repairs in the area.
5 Stars isn't enough. The guy named Michael helped and he is definitely the reason my cars running now.
July 2026
Jesse was BEYOND HELPFUL! First interaction he was professional, knowledgeable, and helped me find a solution l. The second interaction was that and then some!! Jesse turned what was a bad day into a GREAT DAY! Certainly deserves a raise! We need more Jesses’ in the world!
February 2026
Cole and Jack are great to work with, they make sure you get what you need and are kind to help you out. Austin however, not so much. He’s very abrasive and short, doesn’t have good customer service. Always ask for Jack or Cole!
