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“Found the vehicle we were hoping for.. Worked with us on financing to where we were very comfortable with monthly payment. We've had Toyota products previously so we know we have a reliable, safe vehicle with good resale value. Kash answered all my questions on the car's features. He was very personable and professional.”
“I had another great experience renting a vehicle through the Enterprise on Rollins in Round Lake. Great price, vehicle, and assistance from everyone working there.”
“Customer Service was excellent. Shane Collymore is friendly and answered all of questions with a smile. I would return to that location because of him. Keep up the good work Shane! Enterprise is lucky to have you.
Art D.”
“At Enterprize, the car was delivered to the shop where it was being fixed and then I could just leave it there when the car was done and enterprise picked it up. When I first got the car, I asked if I could get a different one that had the warning signals in the Sideview mirrors, and they found one for me. Everyone was very nice.”
“Needed to rent a car because my wife took cars to her mother’s. Went to Avis in Libertyville on 137 and was not disappointed. Ash helped me out and put me in a luxury car as an upgrade at the same cost as my original agreement. Car was fantastic, and I will continue to run cars from this location only.”
Open 24 hours
3838 Grandview Ave, Gurnee
Car Rental
“Great place to rent a car from very clean and drives very smooth I got the Honda fit for 2 days and nice cold ac driver well and easy payments through cashapp would highly recommend”
“Great experience with this Enterprise store. Louis is great to work with. He is a true pro at navigating challenges while managing the customer experience. I come back to Enterprise each year because of Louis.”
“Very helpful and kind personnel! I am very short and use multiple pillows to help me feel taller when I drive. I forgot my pillows in my rental and they were kind enough to save them for me!”
“WOW - what a huge difference it makes to have a small location give you instant attention and a quick process to get your rental car. We pre-checked through the Avis website and things were smooth and efficient. Highly recommend this location.”
“The customer service, the car, the check-in, pick-up, drop-off, the price—everything was excellent, and the vehicle was in very good condition. Wonderful experience. Thank you!”
“Excellent service. Great pricing. Car was very clean. And even when I made a mistake like a blundering idiot and used the wrong key drop he went out of his way to make sure I was taken care of. Truly appreciate the excellent experience! Thank you! 🙏🏻😁”
“Avis in Gurnee was great! Excellent customer service and the staff helped us remedy a problem we had from our rental that had been picked up at MDW. Highly recommend Gurnee Avis!”
“Car arrived on time and service was excellent. The driver was very polite and friendly, he really demonstrated true care helping my mother all the way to the mesical facility. Thank you.”
“I can't say enough good things about Shane and the entire team at Enterprise. Being without my car for three months was incredibly stressful, but they made the situation so much easier to manage. From day one, Shane took the time to explain everything clearly, answer my questions, and make sure I understood the process every step of the way.
What stood out most was how genuinely kind and caring everyone was. I never felt like just another customer—they always treated me with patience, respect, and understanding. During a difficult time, that level of customer service meant a lot to me.
Thank you, Shane and the Enterprise team, for taking such great care of me. Your professionalism and compassion did not go unnoticed, and I truly appreciate everything you did to help me get through those three months. Highly recommend!”
“I rented a car from Hertz Palatine a couple weeks ago. I worked with Malik, and he was helpful and very nice. The vehicle was clean and ready to go at my scheduled pickup time; I didn't have to wait at all. Malik was transparent about the cost, and when I received my final bill after returning the vehicle, there were no hidden fees or charges. 10/10 recommend Hertz Palatine!”
“My requested vehicle was not available during pick up but The manager was kind enough to accommodate our needs by giving us a vehicle that was of higher rental price than what we reserved…”
“Wonderful experience! The staff was very pleasant and accommodating. I was eligible for an upgrade, however, at this time it may not be possible. Fortunately, they made it happen!
This is the only location that my family rents from. Thank you!”
9AM - 12PM
1440 S Milwaukee Ave, Libertyville
Car Rental
“I am Physican for locum in Chicago,I do not write reviews , but if some one goes above and beyond the you owe them I guess.I rented my car from Hertz OHARE (ORD), APPLLE CAR PLAY was not working, and too risky to drive in Chicago snow and ice, Lady working(pleasant AA) at Hertz Libertyville was kind to fix my problem and I was able to drive tension free,I owe her a thank you hug.And blessings. Dr Ahmed”
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“I can’t say enough about the superior customer service Jorge provided during my reservation. From start to finish, the entire process was smooth, professional, and completed without any issues. The vehicle was also very clean and well-maintained.
Jorge went above and beyond by taking the time to walk me through the features I would need during my trip. His attention to detail and willingness to make sure I was comfortable with the vehicle really stood out.
Overall, it was an excellent experience, and I’ll definitely be back next month for my next trip.
Thanks again, Jorge, for the outstanding customer service!”