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“Thank you for making my trip easyI can see location on here but I had 2 enterprise visits and I just wanted to say bother were great but lake villa is above and beyond. I literally live across the street from the round lake 1 and will only go to Lakeville. I wish I could remember the gentleman's name but I have a memory problem. He made everything so easy and set up my android auto. He understood my issues with anxiety and sat in the car with me so we could go over everything instead of in the store which made it easy for me to concentrate on what he was saying. Thank you again n im so sorry I can't remember your name because you truly helped me alot”
“Our car was totalled and Andrew came to our rescue. He found a car close to our insurance coverage. He picked us up and brought us to Enterprise. Andrew was always polite and considerate. We will use Enterprise for any future needs.”
7:30 AM - 5:30 PM
129 US-12, Fox Lake
Car Rental
“Rented party goods for 4th of July. Helpful staff and reasonable rates.They are a little short handed, but it seems all business are having trouble hiring. Good equipment, good people, highly recommend.”
“Samy made the onboarding process smooth and easy with great efficiency and an open line of communication. The level of customer service Volo provides is unmatched.”
“I have rented cars 3 times in the last year from Enterprise in Libertyville,Il.Each interaction with Shane and his team is professional, courteous and they could not be kinder.I would never think of renting from any location due to the terrific service.”
“My experience was excellent. I am satisfied with your team service and car as well! I am staying with Enterprise Rent -A-Car at the moment and can recommend you for anyone. Keep going and good luck!Thank you.”
“Convenient location, rapidly available.Make sure that all equipment are working properly before your departure. I had one that the driver side seat didn’t work properly. Very tired my back over all.”
“The team at this location was super nice and attentive to my rental car needs. Might be botching his name Ashey (male) was very nice and informative on the rates and deals. Make sure there was clear under Of the contract. Even helped save some $$$ before the Holidays. Would recommend the location. The rental car was clean with little to no damage on the vehicle. Processing was seem less.”
“Ritu at the counter was service focused. As our renting options were limited, Ritu went above and beyond to accommodate our rental request. We had a big party and she worked her “magic” to perfection. We cannot thank her enough. I wish all rental companies had people with the service first approach like Ritu showed us. What a fabulous experience!!”
“The customer service at the Gurnee location at Gurnee Mills is OUTSTANDING!!! Ash and Yamy…you both did a PHENOMENAL JOB! You not only did an EXCELLENT JOB w/ assisting me on BOTH occasions that I needed your services. But you BOTH were ACTIVE Listeners and provided THE BEST CUSTOMER SERVICE EXPERIENCE that went WELL BEYOND my expectations. Thank you both for being meticulous and service oriented. YOU ARE BOTH FANTASTIC in the gift of service. You should provide training to others. Many businesses need to learn this skill set. Once again. THANK YOU!!!”
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“Anthony was amazing as usual and the gentleman who drove me home was so kind. I truly appreciate the ride home, he truly related to my health situation that is rare thank you for that. The minivan was a very nice vehicle to rent drove smooth, very comfortable. The only issue I had was it was low on gas when I got it, which is hard to return the vehicle low on gas for me, so Anthony gave me a slight credit to adjust for the amount of gas that I had extra in there Wonderful customer service from both of them!!”