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“So to start, buying a classic that is 85% to 99% complete is different than buying a classic you want to wrench on. Buying a complete car is something Volo does well. I bought my 67 Nova SS from them when I first started seeing it on their website. Excellent amount of videos and pictures helped me decide to go see it in person. I met Erik Haugaard and from the point of handshake to the very end he was excelllent. Very knowledgeable and guided me along the process with ease. I spent a bunch of time as a kid working on these cars with my dad and uncle, and talking to Erik really brought those memories back. I wanted a mostly finished car that the wife and daughter could jump in and take to get ice cream. Erik showed me the time and process they do to make sure the car I wanted was what I expected.
That being said, there is almost every type of car you would expect at a place like this. Something kept bringing me back to the Nova. Erik left me and my wife to inspect it and then take a walk around the entire museum. No pressure. No hassles. And we could've walked away at any time. Got the Nova.
That process is on an entirely great level. The company that works with them handles every aspect of the buying process and every step needed to buy, title, and register. They're wonderful people. Speaking of that Erik had mentioned insurance and has info and references for that too. We decided to pick up the Nova at Volo and they had everything ready for us. They do have delivery but it was 70⁰ outside, couldn't pass that up.
There are some perks to buying your dream car from them. A swag bag and a membership to the museum. Which by the way is so huge! I went as a kid and for whatever reason it now seems like a day long experience.
My dad passed away when I was in my 20s. I loved working with him on older cars and driving with him to car shows. I hope he would be proud of where I am in life now and I just want to thank everyone at Volo, especially Erik, to help bring this portion of my life to a full circle. Thank you and well done.”
“Customer Service was excellent. Shane Collymore is friendly and answered all of questions with a smile. I would return to that location because of him. Keep up the good work Shane! Enterprise is lucky to have you.
Art D.”
“Needed to rent a car because my wife took cars to her mother’s. Went to Avis in Libertyville on 137 and was not disappointed. Ash helped me out and put me in a luxury car as an upgrade at the same cost as my original agreement. Car was fantastic, and I will continue to run cars from this location only.”
“Twice in the last 2 weeks I've had to rent cars on short notice. I selected this Enterprise location because it's nearby. The staff was so kind and helpful - it was a much better experience than I've had with other auto rental agencies and I'll definitely come back should the need arise. Thanks for your great work.”
“Very helpful and kind personnel! I am very short and use multiple pillows to help me feel taller when I drive. I forgot my pillows in my rental and they were kind enough to save them for me!”
“I had a great experience from beginning to end, thanks to Tristan! When dropping off my vehicle at the shop, the rental was already there. Eventually I wanted to switch out the rental for something more hi-tech so I called and was told I would get a call back when they had stock in, which I did. I was able to leave the rental at the shop when picking up my vehicle which was great. Overall, staff was helpful.”
“Avis in Gurnee was great! Excellent customer service and the staff helped us remedy a problem we had from our rental that had been picked up at MDW. Highly recommend Gurnee Avis!”
“Wonderful experience! The staff was very pleasant and accommodating. I was eligible for an upgrade, however, at this time it may not be possible. Fortunately, they made it happen!
This is the only location that my family rents from. Thank you!”
“My requested vehicle was not available during pick up but The manager was kind enough to accommodate our needs by giving us a vehicle that was of higher rental price than what we reserved…”
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“I had another great experience renting a vehicle through the Enterprise on Rollins in Round Lake. Great price, vehicle, and assistance from everyone working there.”